How to write my Complaints document

Use this template to describe common complaints or to explain how to deal with customer complaints. This page might be part of general customer service policy manual. Introduce the topic of complaints here and explain why its important to address them. Then describe how to handle complaints below. Complaint Category #1 e. g. " Missing Parts" or " Receiving Cannot Install Message" Insert details here about how to handle this category of complaint. You might need to describe known solutions to offer specify form that clerk is required to fill out list requirements for refund explain warranty details and so forth. Complaint Category #2 Insert details here about how to handle this category of complaint. Complaint Category #3 Insert details here about how to handle this category of complaint. Complaint Category #4

Insert details here about how to handle this category of complaint. Complaint Category #5 Insert details here about how to handle this category of complaint. Add summary paragraph here. You may want to explain what to do with complaint not listed above or describe procedure to follow if customer becomes unreasonable.