Writing the Invoice Correction Letter document

Current date First name Last name Address Address City State or province Zip or postal code Dear Customer. We regret to inform you that we made mistake on the invoice you received from us on insert date of invoice We incorrectly billed you for insert amount of bill for insert product or service billed for We should have billed you insert correct amount of bill for insert correct product or service billed for

Insert description here of what must be done to correct this mistake. For example if the customer already paid the original invoice will you post refund to their account or are you asking them to pay an additional amount. If the invoice has not yet been paid insert statement here asking them to pay the new amount. We apologize for any inconvenience this may cause. If you have questions please contact us at the number provided below. We look forward to doing business with you in the future. Sincerely First name Last name Job title Company name Phone number E mail address