Following are testimonials about our customer service.
Read what companies around the world have to say about our customer service. Proposal Kit products are used by thousands of businesses and freelancers world-wide.
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"Thanks! I appreciate your great customer service and product."
LaBoria
"I telephoned your company on a Saturday knowing I at best I could leave a message. I did so and within a minute or two I received a call back from Joel King who provided immediate pleasant and courteous service. (another important point he spoke to me in English and quite clearly). May I extend my thanks and sincerest regards for having such a wonderful person in your employ who is the exemplification of true customer service. I will not soon forget this."
James Fiore Ph.D.
The Gordian Group International Inc.
"Wow, your customer service is really customer service! Hats off to you Ian. Platinum stars!!!"
Sandi Jones
Computer & Network Specialists, Inc.
"Thank you for your help in obtaining the additional upgrade. Your products and service are supurb!"
Rosemarie Pena
"Thanks for getting me squared away so quickly. Your product rocks!"
Marcus Neto
Blue Fish Design Studio
"I simply want to acknowledge the absolutely extraordinary customer service that I've received from Joel. I very much appreciate excellent customer service so when I receive it I like to make sure the company knows. Joel went above and beyond multiple times to assist me with the proposal software I purchased. Because of his outstanding assistance I have impressed several prospects who have since become clients! I know it might sound silly but having this software and the support of Joel has increased my confidence in generating new business for my company."
Liora Mendeloff
"Thanks for the rapid and outstanding service!!!"
Paul
"You've answered all my questions plus a few I didn't know I had yet! Thanks for your expertise."
Tracy L.
"Thank you very much... There ought to be more customer service like yours in the world!"
Peter
"I wanted to send a HUGE, MASSIVE THANKS to you for this. Your customer service is the BEST!!!!"
Thanks ever so much,
Felicia Ward
"I am very happy with the outstanding service from your company. I am under the gun to produce a proposal including a contract to perform services next week. I was able to download the software and reduce my time by directing my efforts to pull off getting the job done in record time. Even after I downloaded the wrong contract templates, Ian e-mailed me back the best software you had prior to release next week. It's this kind of service I appreciate. I guarantee I will tell at least 10 people - no charge."
Sincerely,
Charley Dickey
Two-time Inc. 500 Member
"Just wanted to say a big "THANK YOU" for your follow up and help this morning. and extremely grateful to you and totally appreciate it! The info was very helpful. Awesome site and excellent customer service."
Best
Marie
"Talk about great customer service! WOW! THANKS!"
Perrine
"Hi Joel,
The proposal is out and it looks great, if I don't say so myself. Your product made it easy to look professional, but the real truth here is YOU were great in helping me get it done. Many thanks to you."
All the best,
Jim
"Thanks! You are a gem. You have the best customer support around."
Lou Sabatier
"Thank you again for your time and professionalism. It's nice to run into that when buying something from the Internet. You've restored my faith in online purchases."
Respectfully,
Richard L.
"Regarding the proposal kit - that is ingenious! I thank you guys sincerely for your product. I am truly amazed at the awesome one-on-one help that you guys gave at some unconventional hours, whatever it took you did."
Lora Francis
Divine Image
"I wanted desperately to obtain your software because I could not find anything better on the web. Your quick response on a day and time that is not during normal business hours is a testament to you, your company and your product. Kudos to you and to ProposalKit.com for your diligence."
Thanks
David Grandfield
Grandfield Consulting
"By the way thanks for all the help! You're support is phenomenal!"
Alex
"I would like to let you know how grateful for an outstanding service that you have given me today. I have been working with the Proposal Kit since 2002 and is has been great. The return on investment pays for itself. But I was amazed at the sensitivity your representative Joel has given me. Even if the product I have is two years old. You can be assured that I will upgrade my software shortly. I wanted you to know that your company should be proud to have a customer representative like Joel. His attention and responsiveness has surpass our expectations."
Thank you.
Sincerely
Herminio Correa Spheretech Solution Puerto Rico
"Thank you so very much, Excellent customer service, I will recommend your services for many years to come."
Mychele
"THANKS FOR THE HELP AND I LOVE YOUR PACKAGES"
Andrew Bellinger A+, N+, MCSE, CCNA, CCA
CyberTeknologies
"It is so nice to know that there are still some customer services representatives out there who are willing to help. Joel at Proposal Kit.com went out of his way to make sure I understood exactly what product I was purchasing – he made me feel comfortable with my purchase and I was truly happy with the service I received. Thank you Proposal Kit.com. Thank you for everything Joel – It was nice working with you."
Michelle Goncalves
Office Manager
Newark Redevelopment, Corp.
"What can I say! When Cyber Sea Inc. 'support' - they mean it! After a short time, we were up and running, enjoying consistent, professional estimates, contracts and correspondence - all from one easily maintainable package. For me, knowing that issues get resolved are a 'big' plus, add this to a fantastic package - what more could we ask for?"
Leslie Rosedale
Managing Director
EverythingButComputers Limited
"Very very helpful and thank you for the really prompt response if only all companies were as efficient as you!"
Best wishes
Phil Friend
"Thank you for your quick response. Knowing a company is eager to service customers means a lot to me and my employees. I look forward to realizing your programs potential for my business."
Don Lucas
"I am writing to thank you for the patience you and Joel have had with me. He went far to make sure I had my kit and it was in working condition, and I could access it so this I thank you and I thank him for this he is a keeper I am going to push for those who can use your service, I will steer them in your direction. Thank you again. I feel so much better. Knowing I can now do my grant proposal."
Marcia Saahir
President and CEO of Hsaahir Marketing Inc.
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