Disclaimer:
This is not legal advice. Please consult your own local attorney before
making contract decisions and modifications. Local laws may vary.
Contracts
and agreements are supplied
for self-help informational purposes only.
We
work with attorneys specializing in intellectual property in multiple
countries to create our contracts and other
agreements with the intent of giving the most protection possible
to both the developer and the client.
Our contracts have been designed
based on years of software development and Internet experience. We capture
the nuances from that experience in our materials which have been
written by software development, consultant, copyright, Internet
and Intellectual Property (IP) specialists. Our basic 4 page web
development contract cost $1000.00 (USD) to have developed, and
that is only one of many contracts and agreements included. Our
agreements are not generic, cheap knockoffs. They have been developed
by and for computer professionals for use in their own businesses and
are also included in Proposal Kit.
We do not
intend our contract and agreement documents to be a complete replacement
for hiring legal professionals. We provide over 600 pages of
contract material. Hiring an attorney from scratch can cost hundreds
to thousands of dollars per page if you started from scratch. And you would probably wind up with something very similar in the end.
When having your own attorney review materials we recommend starting
with our material, make your own edits to cover specific situations
unique to your business, then finally have your own attorney review
and approve your final version. You should also shop around for
rates for contract reviews as prices can vary dramatically and
you should make it clear you have a complete contract to start
with. For example, if you simply ask to have a web site development
contract created you may get quotes ranging upwards of $3000.00
(USD). You should be able to get a complete review and major editing
for just a few hundred dollars and a basic review of a complete
contract for much less (but you may have to shop around and do
some negotiating to bring the rates down to a reasonable level).
For example, our first US web site development contract cost about
$1000 USD to have created (the 4 page contract included in the
Proposal Kit). The Canadian, UK and Australian conversions of
that contract cost about $300 to $400 USD. A quick review of one
of these documents with some minor edits can be anywhere from
$50 to $150 USD.
Many web developers
are now performing CD-ROM development services for clients. There
are many additional problems that can occur in a CD-ROM production
not found in web site development (even if it is a simple PowerPoint
presentation or a web site on a CD). Our CD-ROM development contract
is used in our own CD-ROM production company Cyberi,
Inc. and captures the additional nuances required by a CD-ROM
project. We also include a free report on avoiding the common
problems of creating a CD-ROM for a client. A web site may be
easy and cheap to repair but once you burn 1,000 or 10,000 copies
of a CD-ROM you don't want to be liable for reburning them if
the clients presentation has a glitch, or their company logo is
not the exact color shade.
We view web
sites as licensed software and collaborative projects, which means
you, the developer, retain the copyright and ownership of the
software created. In a collaborative project there are usually
multiple copyright owners. The client still retains the rights
to the material they own and supply, 3rd party sources retain
the copyrights to their individual components, and the web site
developer (if not doing work for hire or as an employee) retains
the copyright to the overall project. This is very similar to
how magazines and books are published.
It is important
that you, the developer, retain the rights to your intellectual
property, especially if it is work you created before contracting
with your client or you plan on using any of it in future work.
If you give complete ownership to your client (and yes, they usually
will want this right and think that is what they get by contracting
for your time and services) you could be preventing yourself from
using your own work in the future.
Some developers,
who are not bothered by giving up their rights to what they would
normally own, looking to have an easy contract signed can use
our "Client-Centered" contracts or short form versions. The Client-Centered
versions are pre-written to remove all of
the contract clauses from our standard contracts which normally
require explanations or negotiations. Basically, the only rights
the developer retains using these "less scary legalese"
versions are to materials they already owned when the project
started.
Make sure
that if you sign over ownership to the client that they only get
rights to the derivative works you created for them that were
based on your preexisting material. For example, all of our projects (web sites, Flash, CD-ROMs and other software) look different on the surface however the underlying code are all copied from preexisting projects and templates.
If you have
to negotiate the contract to give ownership to the client, make
sure there are provisions that you retain copyrights to pre-existing
materials and the client receives non-exclusive rights to those
materials. Our Proposal Kit and Contract Pack contracts are already
written with such clauses.
The only time
a client should receive absolute ownership of the whole project
is if you are creating it from scratch with all original content
owned by the client or created for the project and you have no
intention of ever using any parts of the project for future projects.
If this is the case, you should charge more for the project as
you are being prevented from building up your library of materials
to leverage for future use. You may also want to consider retaining
ownership of the material during development and only sign over
ownership to the client after you are paid in full for the project.
There is a project copyright transfer agreement included in the
Proposal Kit Pro.
Do not be
overly concerned if a client says no to your proposal or contract
initially. You can negotiate the terms to come to an equitable
arrangement. Sometimes all it takes is helping educate your client
on how rights to software are typically granted and why.
We have also
included a short form web development agreement for use with small
projects, as a long contract can cause concern with some clients.
This will come in handy for small scale projects.
If you are
providing web hosting services to clients, we also include hosting
agreements in the Pro version.
If you also
provide additional multimedia services such as CD-ROM business
cards, Flash development or other presentations, we also include
a presentation development contract and estimate spreadsheet in
the Pro version.
There are now so many computer hardware and software related documents in the Proposal Kit collection they require a large cross referenced collection of pages to describe. Click here for the complete collection. Click each link in the chart to see a complete description of the document and cross references to other documents.
You may shorten
the contracts by removing clauses that do not apply from the contracts.
Be very careful about removing clauses that give you or your client
specific protections and rights. Usually a contract is only needed
when parties have problems, and by then it's to late. Hopefully
one should never have to resort to pulling out the contract again
once it is signed except to make sure all the points in the specification
have been met. Any re-wording of a contract should be reviewed
by your own local attorney. It is very easy to write contracts
that will not hold up when you do it yourself from scratch. Our
web development contracts have been written by attorneys and solicitors
in the US, UK, Australia, and Canada (including Quebec). You should
always have at least your first version of our contracts reviewed
by your own local attorney.
There is also
a clause regarding the removal of a client's web site for non-payment.
Be careful if actually invoking this clause. If the client is
using their web site to conduct business you should not interfere
with the operation of their business. Only invoke this clause
for sites that you have created that have not been put into use.
Some
examples of why you really do need a contract:
We once
started a small business web site on the direction of an employee
of a company. Since it was a personal contact there wasn't a
contract. It was only a 6 page web site. The lady who had us
working on the project was let go and the owner had no interest
in having us finish the project or paying us for the work.
Just taking a few minutes to send over a short contract would
have solved the problem.
Be wary
of great deals for compensation down the road and ownership
incentives for doing work for little or no upfront money. Every
project we have done in the past for little to no cash up front
and the promise of large potential returns on the back end has
resulted in a lot of work for basically nothing in return.
Clients with no backing and a great idea are a dime a dozen.
If you enter into this type of arrangement, make sure you at
least walk away owning all rights to your work if the deal goes
south.
Another
very good example for excited beginners trying to get their
foot in the door is this one. While working on a CD-ROM project
for a marketing company, there was a friend of an employee of
that company who was a talented graphic designer. This designer
wanted to get the job to do the artwork for a series of CD-ROM
covers and put a lot of work into creating samples and sending
them to the marketing company. The owner of the marketing company
was overheard to be saying to the development team to just "steal"
the designs and not pay the graphic designer anything because
there was no contract. The CD-ROM's were produced with covers
based on the designer's work and the designer received no
credit or compensation.
From the
very same CD-ROM company mentioned above comes this lesson.
This company developed a CD-ROM at a cost of about $70,000.00
which was to tie in with a airline in-flight magazine ad campaign.
The project took a fair amount of time to complete and during
the production of the CD-ROM the airline logo was changed. The
in-flight magazine proofed and approved the final ad which was
then mass produced. After the CD-ROMs were replicated and the
magazine ads printed, the airline halted the entire project
due to the outdated logo that was not caught during the proofing.
There was no provision in the contract to make the client responsible
for problems like this that were caught after the client approved
the final proof before being produced. The end result: the marketing
company who produced the CD-ROM ate the cost of the entire production,
the ad campaign never ran, the clients who paid to be part of
the campaign either lost their money or were only partially
reimbursed and it almost put the CD-ROM producer out of business.
There is a clause in our CD-ROM development contract to cover
this case. However, you should be extra diligent in your proofing
and your clients proofing of the final project before the time
and expense of mass production are incurred. Our Proposal Kits
include a free report that covers this and other common problems
that can occur in a CD-ROM production, even a "simple"
project.
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