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Standard Technical Support Plan
Free product support for the most recent version of our products is available by email during business hours using the contact form. Common questions are already answered in the product documentation, Help Center, product help Q&A, videos, product use tutorials and troubleshooting pages.
Lifetime Technical Support Plan
Product support for all versions of our products is available by phone and email during business hours using the contact form. This plan is the best choice for those planning on continued use of the product. Examples include needing help writing a new type of proposal, customizing the system, using a product feature or getting back up to speed using the product after having not used it for a while after the Standard Support Plan would have expired.

Add To Cart ($99)
Limitations and Exclusions
Standard and Lifetime support plans have the following limitations and exclusions that are not included. If a higher level of support is needed we do offer hourly consulting services.
Support means that we will do our best to answer questions to help you use our products. However, we do not provide technical support, bug fixes, downloads or patches for outdated versions of products. If you encounter a problem using an outdated software product it may require upgrading to the current version which may require a paid upgrade if you are not covered by an upgrade plan anymore.
1-Year Product Upgrade Plan
The 1-Year Product Upgrade Plan is a more cost effective upgrade option for people ordering multiple products. A single upgrade plan will cover all of the products ordered at the same time. For example, if you purchase the Proposal Kit Professional bundle or a combination of multiple other products the one year upgrade plan will cost less over time and ensure you can download updates uninterrupted.

Add To Cart ($39)
2-Year Product Upgrade Plan
The 2-Year Product Upgrade Plan is a more cost effective upgrade option than the 1-Year plan for people ordering multiple products. A single upgrade plan will cover all of the products ordered at the same time. For example, if you purchase the Proposal Kit Professional bundle or a combination of multiple other products the two year upgrade plan will cost less over time and ensure you can download updates uninterrupted.

Add To Cart ($49)
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