January 2008, Proposal Kits, Proposal Packs, Contact Packs, Estimate Pack and Proposal Pack Wizard
have been upgraded. Click here for what's
new.
Q: What is the upgrade cost?
A: Upgrades are 75% off. Since there are many upgraded products with different prices, whatever the retail price of the product being upgraded, the discount is 75% off. The table below shows the most recently upgraded products just announced. If you have a different product than shown, the upgrade form below will help determine what product you have and what the upgrading details are.
Q: I just placed an order recently, do I have to pay to upgrade?
A: There is a 3 month grace period from the time a product is upgraded. If you have placed an order within 3 months of that product being upgraded, you are eligible for a free upgrade. The upgrade form below will determine your eligibility for either a free upgrade or a discounted paid upgrade.
Q: How do I order an upgrade?
A: Fill out the form below with your previous order information, then you will be given a discount code. Then place a new order for the same product and enter the discount code into the first page of the order form in the "upgrade code" field. Check your total before finishing your order to make sure the discount code was entered correctly and matches the product in the shopping cart.
Use this form
for the following situations:
1) Updating
from ANY older version of a product to the current version of the same
product. For example, an update from Proposal Pack 4.0 to Proposal
Pack 9.0 or Proposal Kit Pro 7.0 to Proposal Kit Pro 12.0 or Contract Pack 8.0 to Contract Pack 11.0.
2) Redownloading
a product. Note that if the product you ordered has been upgraded
and you are not within the 3 month grace period to qualify for a free
upgrade, you will be given a discount code to order an upgrade at
the discount price.
Note:
Redownloads only apply to recent orders for the current
versions and the limited grace period if a product was ordered within
3 months of the latest release. We do not have old versions of any products
available for redownloading.
Enter the order
number you were given when you placed your order. Also enter the name
and e-mail address the order was originally placed under. This is the
same e-mail address your order confirmation was sent to. We need to
have enough information to find your order.
Your ORDER NUMBER
may be found in your order confirmation e-mail which was sent to you
when you placed your original order. Look in your e-mail archives for
an e-mail with the subject header that includes "Proposal
Kit Order Confirmation and Receipt". Your order # will
be located at the head of that e-mail message.
Your ORDER NUMBER
was also displayed on the web page following your order submission with
instructions to print the order information and store it with a backup
copy of your download files. If you followed these instructions look
in your backup location for your order confirmation hard copy.
Product Re-download
or Upgrade Request Form
