How to write your General Contractor Work Order
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Use cases for this template
Maya Chen steers UrbanEdge Builders through a high-stakes lobby renovation for Harborview Lofts
The Challenge
With tenants watching closely and a grand reopening date locked, project manager Maya Chen faced a tight schedule, strict budget limits, and multiple stakeholders who wanted daily updates, making clarity over scope, labor, and finish dates critical to keep the business relationship steady.
The Solution
UrbanEdge executed the legal work order contract to lock payment terms, delivery expectations, and the process for approved changes, then used Proposal Kit to create supporting documents: a phased proposal and schedule narrative drafted with the AI Writer, a materials and labor cost breakdown using automated line-item quoting, and a risk-and-mitigation brief assembled from the template library.
The Implementation
Maya issued the signed contract, then assembled a package with document assembly that included crew assignments, a tools-and-equipment list, and task instructions; she used the AI Writer to produce a tenant communication plan and a site logistics report, while line-item quoting clarified quantities, tax rate, and price per unit, creating a clear sense of what each team member was assigned to do and when.
The Outcome
Stakeholders approved the plan quickly, the crew hit milestones on time, and change requests flowed through addenda without dispute, delivering benefits in fewer delays, cleaner records, and increasing productivity that kept the project on budget and ready for the reopening.
Diego Alvarez leads Precision Plant Services through a weekend maintenance shutdown at Cascadia Foods
The Challenge
A critical conveyor failure threatened production, and the client demanded a two-day window to complete work with precise labor hours and costs, while leaving room for requested scope changes if additional damage was found.
The Solution
Diego executed the contract to define the scope of work, approval mechanics, and remedies, then leveraged Proposal Kit to produce supporting documents: an emergency maintenance plan drafted with the AI Writer, a safety procedures brief using templates, and rapid quotes for optional parts and overtime via automated line-item quoting.
The Implementation
He issued the signed contract and packed a document set using document assembly-crew rosters, tools, and supplies lists, and a detailed schedule, then used the AI Writer to create an after-action report outline in advance, so supervisors could fill observations on the job site and close documentation the moment equipment was back online.
The Outcome
Work finished within the shutdown window, the client approved two change addenda without friction, and the final package reconciled labor and materials cleanly, yielding cash-flow clarity, audit-ready records, and measurable gains in efficiency for both companies.
Asha Patel coordinates SunGrid Solar's multi-property rollout for Blue Horizon Hotels
The Challenge
Three rooftops in two cities, each with its own inspector and architect contacts, required consistent documentation and firm timelines to avoid overruns while aligning owners, local officials, and the construction team.
The Solution
SunGrid issued a separate contract per site to secure scope, payment terms, and delivery expectations, then used Proposal Kit to support the rollout: a master proposal and stakeholder brief created with the AI Writer, site survey reports generated from templates, and per-site pricing produced with automated line-item quoting.
The Implementation
Asha assembled site-specific packets using document assembly-work plans, assigned crews, equipment lists, and milestone calendars, and referenced the template library on the Proposal Kit website to tailor language for each jurisdiction, while the AI Writer produced a commissioning checklist and training handouts for hotel engineers.
The Outcome
Installations completed on schedule with minimal rework, inspectors signed off promptly, and the hotel chain praised the clarity of documents, noting smoother approvals, faster mobilization, and increasing productivity across all locations.
Abstract
This construction work order agreement provides a clear structure for organizing job details, company information, and project details for clients. It lays out the job number, bill-to party, job site, and contact details for the inspector and architect so the construction team has all the necessary details in one place. The what you are doing section captures the client request and scope of work, which the project manager can use to determine tasks, assign jobs, and give instructions to workers.
The contract sets practical expectations for delivery. The company agrees to perform the services described and to task to meet an expected delivery date, while noting that the date is an estimate. In daily practices, managers can fill in expected start and finish dates, list labor hours, quantities, equipment, tools, and supplies needed to complete work. Including these topics helps streamline schedules, improve efficiency, and keep the team aligned in real time on task status and progress.
Payment terms are straightforward: the customer pays the total price specified, and the quote may be withdrawn if not accepted within a set number of days. Any requested change to the scope requires a signed approval using a contract change addendum. This documentation is crucial for managing scope, avoiding disputes, and keeping accurate office records. If the customer fails to pay, the company may terminate, remove unpaid materials from the job location, or pursue legal action.
A limited warranty promises the services will conform to the description, with corrections made without unreasonable delay at the company's expense. The remedy is limited to correction or return of consideration, which reduces uncertainty for both owners and clients. The acceptance section authorizes the company to proceed as proposed, reinforcing a disciplined work order process.
Use cases include construction projects, facility maintenance, and small renovations. For example, a project manager can create work orders to assign a team member to a repair, list labor and resources, note the tax rate and price if applicable, set timelines, and track completion. Teams rely on this efficient solution in different ways across industries to save time and increase productivity by keeping a tight connection between the field and the office.
Proposal Kit can help by providing work order templates and document assembly to create work orders and related documentation, automated line-item quoting for labor and supplies, and an AI Writer to build supporting documents such as scopes and change addenda. Its extensive template library and ease of use offer a helpful advantage for streamlining the process.
Beyond day-to-day task control, this agreement supports broader business goals. Standardized fields for parties, job location, and description make it easier to forecast resources, align procurement, and manage risk. Using standardized work orders ensures consistency across teams and offices, which creates a sense of order and reduces rework, increasing productivity.
Clear acceptance, payment, and change procedures deliver benefits such as faster approvals, fewer misunderstandings, and cleaner records that stand up in audits. The quote withdrawal window encourages timely decisions so the schedule can be locked and crews assigned with confidence.
Operationally, acceptance cues the project manager to release materials, confirm equipment, and coordinate subcontractors. Explicit remedies for nonpayment and a limited warranty set expectations, which is critical for cash flow planning and dispute prevention. A written addendum for scope changes keeps the budget aligned with the work, helping leaders compare what was requested to what is being delivered without slowing progress. These practices apply to construction projects, facility maintenance, and tenant improvements, where a concise scope, labor plan, and price structure help the team complete work on time.
Proposal Kit strengthens this process by creating consistent documents from work order templates and assembling the related paperwork in one pass. Its automated line-item quoting clarifies labor and supplies, while the AI Writer helps prepare supporting scopes and change addenda. The extensive template library on the website makes it simple to tailor language for different clients and projects, improving schedule reliability and making it clear who is assigned to each task, all with an eye toward efficiency and increasing productivity.
Another useful topic of this agreement is how it structures upstream planning. Capturing company information, contact details, job details, and project details under a single job number creates a traceable record that managers can rely on to determine resources and assign jobs. Specifying an expected start and targeted finish dates, along with labor hours, quantities, equipment, tools, and supplies, gives the project manager the topics needed to fill out timelines, set instructions for workers, and track status and progress. Labeling the delivery date as an estimate encourages buffer planning, which is critical for schedule resilience across multiple construction projects.
The quote withdrawal window and formal approval of requested changes promote disciplined practices. They help owners and clients compare scope to price, including tax rate, in a way that reduces disputes and keeps documentation audit-ready. The remedies for nonpayment and the limited warranty create boundaries that help the business manage cash flow and risk without ambiguity. The binding effect and assignment language also protect continuity if personnel change.
Example: a facilities maintenance task to replace damaged lighting. The team can create work orders, list labor by role, identify supplies, and set expected completion. The office can update records in real time to show what is assigned, what is complete, and what remains, giving leaders a clear sense of connection between field execution and management oversight. Across industries, these efficient processes save time, increase productivity, and streamline managing multiple jobs in different ways while preserving accuracy.
Proposal Kit supports creating this documentation with work order templates, document assembly to bundle related paperwork, automated line-item quoting to clarify price components, and an AI Writer to write clear scopes and task instructions. Its extensive template library on the website offers a practical solution that is helpful for increasing productivity and gaining an advantage in day-to-day efficiency.
Writing the General Contractor Work Order document - The Narrative
Company Name
Address Address
City, State Postal Code
Job #: Work Order Number
Bill To:
Company Name
First Last
Phone: Phone Number
Fax: Fax Number
Job Location:
Inspector Contact:
Architect Contact: For:
Insert what you are doing for the customer here. This quote may be withdrawn within Days days if not accepted by Customer. Any changes to the specifications or costs will be accepted only by submitting an approved contract change addendum agreed to and signed by both parties.
In consideration of the mutual covenants set forth in this Agreement, Customer and Company hereby agree as follows:
Performance of Services
Customer agrees to engage Company to perform the Services as described above.
Delivery of Services
Company will use reasonable diligence in the performance of the services and will endeavor to deliver to Customer no later than Delivery Date. Customer acknowledges, however, that this delivery deadline is an estimate and not a required delivery date.
Compensation
For all of Company's services under this Agreement, Customer shall compensate the Company, in cash, the amount specified in the total above. In the event Customer fails to make any of the payments referenced by the deadline set forth as invoiced, Company has the right, but is not obligated, to pursue any or all of the following remedies: (1) terminate the Agreement, (2) remove unpaid materials from the job location, (3) bring legal action.
Limited Warranty and Limitation on Damages
Company warrants the services will conform to the Description above. If the services do not conform to the Description, the Company shall be responsible to correct the non-compliance without unreasonable delay, at the Company's sole expense and without charge to Customer, to bring the services into conformance with the Description. This warranty shall be the exclusive warranty available to the Customer.
Customer waives any other warranty, express or implied. Customer waives any claim for damages, direct or indirect, and agrees that its sole and exclusive remedy for damages (either in contract or tort) is the return of the consideration paid to the Company.
Binding Effect
This Agreement shall be binding upon and inure to the benefit of Customer and the Company and their respective successors and assigns, provided that the Company may not assign any of its obligations under this Agreement without prior written consent of Customer.
ACCEPTANCE OF AGREEMENT:
The above prices, specifications and conditions are hereby accepted. The Company is authorized to execute the project as outlined in this Agreement. Payment will be made as proposed above.

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Frequently Asked Questions
How do I customize this contract to fit my business needs?
Customizing this contract involves editing the document to include your business details, terms, and conditions. The templates are designed to be flexible, allowing you to insert your company's name, address, and other relevant information. You can modify clauses to reflect your unique business practices and legal requirements.
Is this contract compliant with laws and regulations?
The legal contract templates are written by legal professionals and designed to comply with current laws and regulations at the time of their writing. However, laws can vary by jurisdiction and change over time, so it's recommended to have your contract reviewed by a local attorney to ensure it meets all legal requirements specific to your region and industry. Templates are licensed as self-help information and not as legal advice.
Can I use the same contract for different clients or projects?
You can use the same contract for different clients or projects. The templates are versatile and easily adapted for various scenarios. You will need to update specific details such as client names, project descriptions, and any unique terms for each new agreement to ensure that each contract accurately reflects the particulars of the individual client or project.
What should I do if I encounter a clause or term I don't understand?
If you encounter a clause or term in the contract that you need help understanding, you can refer to guidance notes explaining each section's purpose and use. For more complex or unclear terms, it's advisable to consult with a legal professional who can explain the clause and help you determine if any modifications are necessary to suit your specific needs.
How do I ensure that the contract is legally binding and enforceable?
To ensure that the contract is legally binding and enforceable, follow these steps:
- Complete all relevant sections: Make sure all blanks are filled in with accurate information.
- Include all necessary terms and conditions: Ensure that all essential elements, such as payment terms, deliverables, timelines, and responsibilities, are clearly defined.
- Signatures: Both parties must sign the contract, and it is often recommended that the contract be witnessed or notarized, depending on the legal requirements in your jurisdiction.
- Consult a legal professional: Before finalizing the contract, have it reviewed by an attorney to ensure it complies with applicable laws and protects your interests.
Ian Lauder has been helping businesses write their proposals and contracts for two decades. Ian is the owner and founder of Proposal Kit, one of the original sources of business proposal and contract software products started in 1997.By Ian Lauder
Published by Proposal Kit, Inc.Disclaimers
Proposal Kit, Inc. makes no warranty and accepts no responsibility for the suitability of any materials to the licensee's business. Proposal Kit, Inc. assumes no responsibility or liability for errors or inaccuracies. Licensee accepts all responsibility for the results obtained. The information included is not legal advice. Names in use cases have been fictionalized. Your use of the contract template and any purchased packages constitutes acceptance and understanding of these disclaimers and terms and conditions.


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