How to write your Continuity Plan Worksheet
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Use cases for this template
Data center outage at Nimbus Ledger tests first-24-hour readiness
The Challenge
When a regional power surge knocked out a primary data center, CTO Lena Ortiz at Nimbus Ledger faced an immediate emergency that threatened customer logins and billing, and the team needed a simple continuity plan template to assign tasks, owners, and comments for the first 24 hours of business continuity.
The Solution
They activated the Action-Who-Comments worksheet to triage services, assign a single owner per task, and capture status updates, while Proposal Kit supported the contract by generating extra materials: AI Writer drafted a customer communication plan and an internal incident status report, and document assembly produced department checklists and handoff notes, with line-item quoting used in a quick proposal to procure temporary cloud capacity.
The Implementation
Engineers listed actions like "fail over API," "validate backups," and "rate-limit traffic," with owners and timestamps, while Proposal Kit produced a concise recovery proposal with costs for burst compute and support, and AI Writer prepared companion documents-stakeholder briefs and a shift-change script-without altering the legal worksheet itself.
The Outcome
Within six hours, critical services were restored, communications were consistent, the procurement proposal was approved, and the team documented lessons learned in comments, turning a severe disruption into a controlled event and strengthening their business continuity practice.
HarborPoint Logistics navigates a port shutdown during a coastal storm
The Challenge
Operations lead Darius Cole woke to news of a storm-induced port closure that created a cascading disruption across three warehouses, requiring rapid decisions on power, labor, and rerouting while keeping safety first.
The Solution
Using the worksheet as a continuity plan template, HarborPoint assigned owners for generator checks, inventory protection, and carrier coordination, while Proposal Kit created supporting documents: AI Writer produced a contingency staffing plan and stakeholder update brief, document assembly generated site-specific checklists, and line-item quoting supported a reroute proposal that detailed carrier surcharges and overtime.
The Implementation
Supervisors updated the Action-Who-Comments grid hourly, attaching references to Proposal Kit outputs-alternate routing plans, safety reminders, and a quick costed study comparing air versus rail-so decisions aligned with budget and service goals.
The Outcome
Shipments shifted to an inland hub, spoilage was prevented, customers received clear updates, and leadership approved the reroute proposal the same day, demonstrating disciplined business continuity under pressure.
Willowbrook Health experienced a ransomware incident without clinical downtime
The Challenge
When a ransomware alert triggered isolation protocols, COO Dr. Maya Chen had to protect patient care during an IT emergency, coordinate manual workflows, and maintain compliance across clinics.
The Solution
The team populated the first-24-hour worksheet to prioritize EHR restoration, paper intake, and pharmacy verification, while Proposal Kit supported the contract with additional documents: AI Writer drafted a patient communication plan, downtime procedures, and an incident summary for leadership, document assembly produced printable intake packets, and line-item quoting built a recovery budget proposal for forensics and hardening.
The Implementation
IT, nursing, and admin leads used the Action-Who-Comments layout to assign owners and note dependencies like "restore network before enabling VPN," linking to Proposal Kit outputs so each clinic had the right forms and clear steps without modifying the legal worksheet.
The Outcome
Clinics stayed open using manual procedures, core systems were restored in phases, leadership approved the recovery proposal, and the comments trail powered a concise after-action review that raised business continuity maturity.
Abstract
This contract functions as a concise worksheet for business continuity actions. It sets up a simple structure-Action, Who, Comments-and highlights an immediate time frame of within 24 hours. In effect, it operates as a continuity plan template that helps teams document what must happen after an emergency or disruption, who is responsible, and what context or status notes apply. The format supports fast assignments and accountability during the most critical window when the goal is to stabilize operations and protect people, assets, and data.
To use it, list concrete steps in plain language, assign a single owner for each action, and record notes such as progress, dependencies, and resource needs in the Comments field. Many organizations create multiple copies of this worksheet per department-operations, IT, HR, facilities, and finance-so that every function knows its part in the first 24 hours. The same structure scales to later phases (48 hours, 7 days) by adding additional time blocks, but the immediate focus remains rapid response to reduce risk and maintain important services.
This worksheet complements a broader business continuity program. It can anchor tabletop exercises, help with shift handoffs, and provide an auditable record of decisions. Common triggers include a cyber incident, power loss, supply chain disruption, or severe weather.
For example, actions may include activating a crisis communications tree, switching to backup systems, relocating staff, escalating to vendors, or notifying customers. The owner field clarifies leadership, while comments capture status such as awaiting vendor confirmation or backup validation.
By standardizing tasks and responsibility, the worksheet improves speed and clarity under pressure. It also supports lessons learned, because teams can review the comments afterward to refine procedures. Keeping it updated, accessible, and practiced ensures it is ready for the next emergency.
Proposal Kit can help you assemble documents like this quickly. Its document assembly tools and extensive template library streamline creation of continuity materials, while automated line-item quoting supports related recovery and vendor proposals. The AI Writer can build supporting documents to accompany your plan, helping you deliver a practical, easy-to-use package for business continuity needs.
This worksheet's simple Action-Who-Comments layout does more than capture tasks; it establishes lightweight incident governance. Forcing a named owner for each action prevents the diffusion of responsibility during an emergency. Teams can add a secondary backup owner in the Comments field to maintain continuity if someone is unavailable.
Timestamping entries and noting dependencies (for example, restoring the internet before enabling VPN) helps planners sequence work and avoid bottlenecks after a disruption. The within-24-hour focus aligns with business continuity priorities: protect people, stabilize critical operations, and communicate clearly.
You can turn this into a living record that supports post-incident reviews. Record what worked, what lagged, and what resources were missing. Those notes inform risk ranking and readiness upgrades, such as adding spare equipment, updating vendor contacts, or preapproving emergency spending thresholds.
Because the worksheet is brief, supervisors can brief shifts quickly and hand off work without confusion. Storing completed copies by incident type creates a searchable knowledge base for faster response the next time.
Use cases span many sectors. A SaaS provider might list actions like throttling non-important workloads, restoring from the latest backup, and issuing a customer status update. A warehouse might prioritize safety checks, generator power-up, and routing shipments to an alternate hub.
A clinic could verify patient data access, switch to paper intake, and coordinate with local authorities. In each case, the continuity plan template keeps attention on important services, role clarity, and timely communication.
To extend beyond the first day, create follow-on sheets for 48 hours and seven days. Add triggers for escalation (e. g.
If network downtime exceeds 4 hours, notify the executive sponsor and invoke the vendor SLA. Align the worksheet with a simple communications matrix: who informs employees, customers, regulators, and suppliers. These practices help reduce downtime, preserve revenue, and meet stakeholder expectations when an emergency occurs.
The Proposal Kit supports building these materials quickly. Its document assembly and extensive template library let you generate tailored worksheets per department and incident type. Automated line-item quoting helps you attach recovery budgets or vendor proposals. With AI Writer, you can produce companion documents-such as procedures, role descriptions, and checklists-creating a practical, easy-to-use package for business continuity planning.
You can strengthen this worksheet by adding prioritization and timing details to each line. Tag actions as critical, high, or normal, and note their target recovery time so owners understand sequence and urgency. Including simple metrics such as estimated time to complete and status (not started, in progress, done) turns the worksheet into a lightweight dashboard during a disruption.
Preload the sheet with emergency contacts, alternate locations, and vendor hotlines so teams are not searching for information under stress. Keep a printed copy and an offline version in case systems are unavailable.
Link each action to a defined business outcome, like restoring payment processing or enabling remote access, to ensure the list supports core business continuity objectives. When appropriate, add brief acceptance criteria so teams know when to stop work and hand off to steady-state operations. Include stand-down conditions and a short section for lessons learned so the document supports the full incident lifecycle, from activation to closure. Capture dependencies between departments so facilities, IT, and customer service stay synchronized.
For organizations managing multiple sites or products, adapt the same continuity plan template with preapproved variations and a shared naming convention. This keeps terminology consistent across teams and simplifies training and audits. Staging a brief rehearsal, five to ten minutes during shift changes, builds muscle memory, especially for new staff. Store past worksheets by incident type to build a reference library that speeds response the next time an emergency occurs.
Proposal Kit can help you quickly assemble standard, branded worksheets and related materials tailored to your environment. Its document assembly and template library support consistent formats across departments, while automated line-item quoting helps attach recovery budgets or vendor proposals. With the AI Writer, you can generate companion guides, role cards, and communication scripts that reinforce business continuity actions when a disruption hits.
Writing the Continuity Plan Worksheet document - The Narrative
ACTION WHO COMMENTS
WITHIN 24 HOURS
ACTION WHO COMMENTS
ACTION WHO COMMENTS

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By Ian Lauder

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