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Software Problem Report Concepts
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How to write your Software Problem Report

We include this 2 page template with IT/Software/Hardware Contract Pack and the Proposal Kit Professional. You will get more content and software automation for data merging, managing client documents, and creating proposals with line item quoting with a Contract Pack or the Professional.

The Software Problem Report is another variation of a problem report form for clients, testers and/or users to report problems.
Document Length: 2 Pages
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1. Get IT/Software/Hardware Contract Pack or the single template that includes this business contract document.

We include this Software Problem Report in editable Word format that can be customized using your office software.

2. Download and install after ordering.

Once you have ordered and downloaded your template or pack, you will have all the content you need to get started.

3. Customize the contract template with your information.

You can customize the contract document as much as you need. If you get a Contract Pack or Professional Bundle, you can also use the included Wizard software to automate name/address data merging.

Software Problem Report

Writing the Software Problem Report document


If you think you have encountered a problem in our product: 1) confirm that you have the latest version of the product you are reporting on; and 2) complete the following form:

Reported By signator, authorized signature or signer.


Phone: Email:

Software Version Environment Operating System Y/N: Windows Release.

Y/N: Macintosh Release

Y/N: Linux Release

Problem Description Please describe the problem in as much detail as possible. Make note of any behaviors you observe, whether you can reproduce the problem, and any observations of system behavior, slowdown or other events taking place prior to the instance of the problem encountered. Describe any specific actions you were performing prior to the problem.

Frequency Y/N: Problem occurs each time. Y/N: Problem occurs occasionally performing a specific action.

Describe action:

Y/N: Problem occurs randomly

Reproduction Y/N: Problem can be reproduced. Y/N: Problem cannot be reproduced. Describe any specific steps or actions to take to reproduce the problem.

Severity Y/N: Does not affect usability. Y/N: Minor, requires some extra work to get around. Y/N: Major, requires significant extra work to get around. Y/N: Critical, software is unusable in current state.

Additional Comments

Developer Assigned To

Developer Notes

The complete Software Problem Report - with the actual formatting and layout - is available as a single template or as part of a library of related templates in a Contract Pack or the Professional Bundle.
Software Problem Report
Product name:
Software Problem Report
Produced by:
Proposal Kit
Software › Computer Software › Business & Productivity Software
$19 USD
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Alternate documents are those which may be used instead of this document depending on your situation. Alternate documents may be better suited for projects of different sizes, more specialized projects, and variations on rights.

Alternate Documents:
Related documents may be used in conjunction with this document depending on your situation. Many related documents are intended for use as part of a contract management system.

Related Documents:
  • Any software/hardware related contracts

Key Takeaways

  • The Software Problem Report is available as a ready-to-edit template.
  • The Contract Packs and Professional Bundle include many related agreements and documents.
  • You can automate financials and data merging into contracts using a Contract Pack or Professional Bundle.
  • You can also create business proposals and integrate your contracts using the Professional Bundle.
  • There are no ongoing subscription fees. You get lifetime unlimited use.
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Proposal Kit, Inc. makes no warranty and accepts no responsibility for the suitability of any materials to the licensee's business. Proposal Kit, Inc. assumes no responsibility or liability for errors or inaccuracies. Licensee accepts all responsibility for the results obtained. The information included is not legal advice. Names in use cases have been fictionalized. Your use of the Software Problem Report template and any purchased packages constitutes acceptance and understanding of these disclaimers and terms and conditions.

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