Software Problem Report

How to write your Software Problem Report

We include this 2 page template with IT/Software/Hardware Contract Pack and the Proposal Kit Professional. You will get more content and software automation for data merging, managing client documents, and creating proposals with line item quoting with a Contract Pack or the Professional.

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The Software Problem Report is another variation of a problem report form for clients, testers and/or users to report problems.

Document Length: 2 Pages

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1. Get IT/Software/Hardware Contract Pack or the single template that includes this business contract document.

We include this contract in editable Word format that can be customized using your office software.

2. Download and install after ordering.

Once you have ordered and downloaded your template or pack, you will have all the content you need to get started.

3. Customize the contract template with your information.

You can customize the contract document as much as you need. If you get a Contract Pack or Professional Bundle, you can also use the included Wizard software to automate name/address data merging.

Writing the Software Problem Report document

SOFTWARE PROBLEM REPORT

If you think you have encountered a problem in our product: 1) confirm that you have the latest version of the product you are reporting on; and 2) complete the following form:

Reported By signator, authorized signature or signer.

Date:

Phone: Email:

Software Version Environment Operating System Y/N: Windows Release.

Y/N: Macintosh Release

Y/N: Linux Release

Problem Description Please describe the problem in as much detail as possible. Make note of any behaviors you observe, whether you can reproduce the problem, and any observations of system behavior, slowdown or other events taking place prior to the instance of the problem encountered. Describe any specific actions you were performing prior to the problem. Frequency Y/N: Problem occurs each time.

Y/N: Problem occurs occasionally performing a specific action.

Describe action:

Y/N: Problem occurs randomly

Reproduction Y/N: Problem can be reproduced. Y/N: Problem cannot be reproduced. Describe any specific steps or actions to take to reproduce the problem. Severity Y/N: Does not affect usability.

Y/N: Minor, requires some extra work to get around. Y/N: Major, requires significant extra work to get around. Y/N: Critical, software is unusable in current state.

Additional Comments

Developer Assigned To

Developer Notes

The complete Software Problem Report - with the actual formatting and layout - is available as a single template or as part of a library of related templates in a Contract Pack or the Professional Bundle.

15% Off Discount

Product name:

Software Problem Report

Produced by:

Proposal Kit

Category:

Software › Computer Software › Business & Productivity Software

Price:

$29 USD

Product Id:

CT-217

15% Off Code:

SPRINGSPECIAL

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Alternate documents are those which may be used instead of this document depending on your situation. Alternate documents may be better suited for projects of different sizes, more specialized projects, and variations on rights.

Alternate Documents

Bug Report Template

Related documents may be used in conjunction with this document depending on your situation. Many related documents are intended for use as part of a contract management system.

Key Takeaways

The Software Problem Report is available as a ready-to-edit template and can be managed using the included Wizard software.
The Contract Packs and Professional Bundle include many related agreements and documents.
You can automate financials and data merging into contracts using a Contract Pack or Professional Bundle.
You can also create business proposals and integrate your contracts using the Professional Bundle.
There are no ongoing subscription fees. You get lifetime unlimited use.

How to Build a Legal Contract with Proposal Kit

This video illustrates how to create a legal contract using the Proposal Pack Wizard software. It also shows how to create a proposal with an invoice and contract at the same time.

Frequently Asked Questions

How do I customize this contract to fit my business needs?

Customizing this contract involves editing the document to include your business details, terms, and conditions. The templates are designed to be flexible, allowing you to insert your company's name, address, and other relevant information. You can modify clauses to reflect your unique business practices and legal requirements.

Is this contract compliant with laws and regulations?

The legal contract templates are written by legal professionals and designed to comply with current laws and regulations at the time of their writing. However, laws can vary by jurisdiction and change over time, so it's recommended to have your contract reviewed by a local attorney to ensure it meets all legal requirements specific to your region and industry. Templates are licensed as self-help information and not as legal advice.

Can I use the same contract for different clients or projects?

You can use the same contract for different clients or projects. The templates are versatile and easily adapted for various scenarios. You will need to update specific details such as client names, project descriptions, and any unique terms for each new agreement to ensure that each contract accurately reflects the particulars of the individual client or project.

What should I do if I encounter a clause or term I don't understand?

If you encounter a clause or term in the contract that you need help understanding, you can refer to guidance notes explaining each section's purpose and use. For more complex or unclear terms, it's advisable to consult with a legal professional who can explain the clause and help you determine if any modifications are necessary to suit your specific needs.

How do I ensure that the contract is legally binding and enforceable?

To ensure that the contract is legally binding and enforceable, follow these steps:

Complete all relevant sections: Make sure all blanks are filled in with accurate information.
Include all necessary terms and conditions: Ensure that all essential elements, such as payment terms, deliverables, timelines, and responsibilities, are clearly defined.
Signatures: Both parties must sign the contract, and it is often recommended that the contract be witnessed or notarized, depending on the legal requirements in your jurisdiction.
Consult a legal professional: Before finalizing the contract, have it reviewed by an attorney to ensure it complies with applicable laws and protects your interests.

Ian Lauder has been helping businesses write their proposals and contracts for two decades. Ian is the owner and founder of Proposal Kit, one of the original sources of business proposal and contract software products started in 1997.

Produced
By Ian Lauder

Published by Proposal Kit, Inc.

Disclaimers

Proposal Kit, Inc. makes no warranty and accepts no responsibility for the suitability of any materials to the licensee's business. Proposal Kit, Inc. assumes no responsibility or liability for errors or inaccuracies. Licensee accepts all responsibility for the results obtained. The information included is not legal advice. Names in use cases have been fictionalized. Your use of the contract template and any purchased packages constitutes acceptance and understanding of these disclaimers and terms and conditions.

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