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1. Get Proposal Kit Professional that includes this business document.
We include this Issue Log Spreadsheet in an editable format that you can customize for your needs.
2. Download and install after ordering.
Once you have ordered and downloaded your Proposal Kit Professional, you will have all the content you need to get started with your project management.
3. Customize the project template with your information.
You can customize the project document as much as you need. You can also use the included Wizard software to automate name/address data merging.

After beta user testing, VelaSoft's QA testers logged a flood of unresolved tickets with no clear identifier scheme, mixed issue priority, and scattered owner assignment, putting the project timeline at risk and leaving stakeholders unsure which open, work-in-progress, or closed items actually mattered.
The team stood up an excel template issue tracker with clear template features and columns to enter an issue numbers column, short identifier, issue description, reported and resolved dates, status field, priority levels, and assignees; they mirrored summaries to live dashboards for monitoring and reporting, while using Proposal Kit to create a client-facing recovery plan, weekly status reports, and a testing strategy document via the AI Writer, plus line-item quoting for hotfix sprints.
Maya Chen led triage rules to accept the issue entries, assign issue owners, and enforce sequential issue IDs; daily stand-ups drove regular review and updates to the update field, and a light kanban board visualized flow while Proposal Kit assembled polished communications and a change-impact brief aligned to scope.
Resolution time dropped, closed issues outpaced new finds, and the release shipped on schedule; the polished reports and plan generated with Proposal Kit helped secure a follow-on maintenance agreement with transparent pricing tied to the line-item quotes.
Service audits uncovered recurring customer issues traceable to multiple vendors, but project issues lived in email and a legacy defect tracker, making risk tracking and stakeholder updates inconsistent and masking escalation needs.
Operations consolidated an excel and google sheets issue list with an issue owner field, department, vendors, impact, escalation needed, target resolution date, and issue priority levels; leadership used Proposal Kit to produce a vendor remediation plan, a compliance report drafted with the AI Writer, and a priced work package using line-item quoting, while the RFP Analyzer guided a major hospital bid response.
They enforced sequential issue numbers, standardized reported and resolved dates, and held cross-vendor team collaboration sessions for owner assignment and prioritizing issues; Proposal Kit's document assembly produced the plan, SOP addendum, and stakeholder brief that aligned scope and acceptance criteria.
Mean time to resolve fell by 37%, audits passed on the next review, and the hospital awarded NorthBridge the contract, citing the clarity of the remediation plan and the transparent proposal built with Proposal Kit's templates and quoting.
As Hearthline Retail's launch neared, change requests piled up, issue status was unclear, and dependencies in the work breakdown and task sequencing slipped because nobody owned a single source of truth for project issues.
The agency implemented an excel issue log synced to google sheets with columns to enter issue ids, date raised, owner assignment, status updates, and priority; they generated a gantt and calendar view from the data for stakeholders and used Proposal Kit to craft a change management plan, client update report via the AI Writer, and a post-launch study, with line-item quoting to price out-of-scope items.
Producers ran regular review meetings to accept the issue entries, assign issues, track open and closed work in progress, and keep scope aligned; Proposal Kit assembled the formal plan, executive brief, and risk summary while the tracker fed a lightweight dashboard for monitoring and reporting.
The site launched on time with clear visibility into open issues and closed issues by owner, the client approved the change plan, and BrightThread converted the momentum into a retainer using a concise, well-structured proposal package generated with Proposal Kit.
This document defines a lean issue log for project tracking. It centers on identifiers and progress, with fields for Task ID/Tracking #, Number, Description, Percent Complete/How Complete, Developer Notes, and Date. In practice, that structure becomes an issue tracking template with sequential numbers as the issue ID, a short name of the issue, and a detailed description. Teams use it as an Excel spreadsheet or in Excel and Google Sheets to track issues, prioritize issues, and record status updates.
To make it operational, add template columns commonly used in an issue tracker: issue id column, issue description field, description column, assignee column, owner field, department, raised by/logged by, reported date/date identified/date raised, target resolution date/estimated resolution date, resolved date/completion date, status field/status column (open, in progress, closed, accepted status), priority column with high medium low priority levels, impact, severity level, escalation needed, actions, final resolution and rationale, and a notes column. Include reproduction steps, expected results, issue environment, and developer assignment for a software issue tracker or bug report. Consistent data quality and data governance practices help maintain congruity between systems and clarify the data owner and issue owner.
Use the log during team meetings and sprint updates to track issues, assign issues, monitor resolution time, and produce status reports. Categorization supports risk vs issue management by linking open issues to a risk register. The same issue list supports IT issue tracking, customer issue tracking, service audits, user testing, QA testers, release QA, regression testing, and integration testing.
Many teams keep an Excel issue log template for Excel formats (Excel XLSX, Excel XLS), OpenDocument spreadsheet (OpenOffice ODS), or export to Excel and PDF for an Excel download or PDF download as a shareable document. Data can feed a dashboard template or issue tracker dashboard to provide a visual overview and live status reports, or be mirrored on a kanban board, Gantt, or calendar view. Although logged in Excel, the structure aligns with Helpdesk system or operational risk system records, and can be rekeyed into ProjectManager software, the Smartsheet platform, or other project tracking tools.
Proposal Kit can help package this issue log within a broader proposal or plan using document assembly, automated line-item quoting where needed, and an AI Writer to build supporting documents such as status reports or a test case template. Its extensive template library and ease of use streamline stakeholder updates and consistent documentation across projects.
Building on the core log, many teams formalize it as an Excel template with clear template features and columns to enter. The structure usually includes an identifier or issue IDs in an issue numbers column, a concise name, and an issue description. Add an issue owner field for owner assignment and assignees so you can assign an issue quickly.
Include an update field to capture status changes and issue status values such as open, work in progress, and closed issues to keep a clean record of open and closed items. Reported and resolved dates enable monitoring and reporting of resolution times, while issue priority and issue priority levels support prioritizing issues against the project timeline and scope. These small additions make it easy to track project issues, customer issues, and unresolved tickets in one place.
Operationally, the same log can act as a defect tracker for QA by including issue numbers, reproduction references, and links to test cases. When paired with work breakdown and task sequencing, the log helps managers coordinate fixes without harming milestones. Regular review with stakeholders, vendors, and the delivery team ensures that teams accept the issue entries that matter most and retire items as they are resolved.
In larger environments, this spreadsheet can feed live dashboards in PM or helpdesk tools, where automated workflows move cards based on issue status. That allows leaders to balance risk tracking with day-to-day execution and maintain visibility over open items until they transition to closed.
Proposal Kit can expedite this documentation by assembling the package around your chosen template formats, from instructions that define columns to enter to policies for owner assignment and escalation. Its document assembly, automated line-item quoting for related services, and AI Writer help produce consistent procedures, status narratives, and stakeholder communications tied to the Excel template. The extensive template library and ease of use support team collaboration across departments and vendors, helping you standardize how you document, prioritize, and report on issues across initiatives.
Beyond the basics, establish governance so each record has a consistent identifier strategy. Use an issue numbers column with sequential issue IDs and optional department prefixes to maintain congruity across systems. Define clear template features and columns to enter, including an update field for status changes and an issue owner field for owner assignment and assignees.
Tie reported and resolved dates, target, and estimated resolution dates to your project timeline so schedule risk is visible. Require teams to accept the issue before work in progress begins, and capture the final resolution and rationale to support lessons learned.
Link the log to planning. Map project issues to the work breakdown and task sequencing so the right people can assign issue actions without disrupting the scope. Use issue priority and issue priority levels to drive capacity decisions and manage unresolved tickets.
For customer issues and a defect tracker, record reproduction details and expected results, then monitor issue status through open and closed stages with a regular review cadence. Live dashboards or a dashboard template can surface aging items, closed issues by owner, and impact trends for stakeholders and vendors; automated workflows can update fields as work moves through states.
Visualization improves coordination. Feed dates to a Gantt and calendar view for scheduling, and mirror items on a kanban board to enforce WIP limits. Whether you use an Excel template, Excel spreadsheet, or Google Sheets, keep data quality high so the identifier, issue numbers, and status values align with your helpdesk or operational risk tracking. This approach supports monitoring and reporting while preserving alignment with a risk register and broader risk tracking.
Proposal Kit helps teams document this method quickly by generating consistent narratives, policies, and status reports around your chosen template formats. With document assembly, automated line-item quoting for remediation services, an AI Writer for supporting documents, and an extensive template library, it streamlines team collaboration and stakeholder communications while standardizing how you define, prioritize, and report issues.
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Ian Lauder has been helping businesses write their proposals and contracts for two decades. Ian is the owner and founder of Proposal Kit, one of the original sources of business proposal and contract software products started in 1997.
Published by Proposal Kit, Inc.We include a library of documents you can use based on your needs. All projects are different and have different needs and goals. Pick the documents from our collection, such as the Issue Log Spreadsheet, and use them as needed for your project.