Business Continuity Services Sample Proposal
July 20XX Frank Warshaw Tarton Insurance Corporation 592 Appleview Ln Gulfport MS Dear Mr. Warshaw Tornados. Floods. Earthquakes. Hurricanes. Terrorist attacks. Blackouts.
None of us wants to imagine the toll that natural or man made disaster can take on our businesses. In the event that your business facility is rendered unusable how will your business survive. Your employees and your customers depend on you to be there. When you contract with Continual Protection Inc. you’ll have the peace of mind of knowing that your business has an actionable recovery plan in place. CPI guarantees that your operations both internal and external can continue with minimal interruption. Sincerely Alicia Newton Marketing Lead Continual Protection Inc. 555 526 9900 an@CoProInc.com
www.CoProInc.com Continual Protection Inc. 393 NE 49th Place Suite Gulfport MS PH 555 526 9900
FX 555 526 9901 www.tartoninsurancecorp.com Business Continuity Disaster Recovery Prepared for. Frank Warshaw CEO Prepared by. Alicia Newton Marketing Lead Tarton Insurance seeks an appropriate partner company to develop and put into effect disaster recovery plan and business continuity plan. Continual Protection Inc. CPI is in the business of creating and managing disaster recovery and business continuity plans for large companies. CPI has three large physical facilities in the United States and Canada that can be used for business continuity functions. CPI also has satellite cell phone system that is likely to work when local phone systems are down. Further CPI owns two corporate helicopters that can be used for emergency transportation when needed.
Proposal Number. The Objective Tarton Insurance’s customers depend on the company to react in timely manner in the event of disaster. Tarton Insurance must develop disaster recovery and business continuity plan so that its operations can continue in the event of disaster. Need #1. Develop communications center that can operate when the main switchboard goes down. Need #2. Develop backup computer center that can continue servicing clients and employees when the main computer center goes down. The Opportunity Tarton Insurance seeks an appropriate partner company to develop and put into effect disaster recovery plan and business continuity plan. Goal #1. Locate alternative business site we could use in case of disaster. Goal #2. Develop and put into place plan to continue computer operations in the case of disaster to our main facility.
Goal #3. Develop plan for emergency communications with our executives. The Solution Continual Protection Inc. CPI is in the business of creating and managing disaster recovery and business continuity plans for large companies. CPI has three large physical facilities in the United States and Canada that can be used for business continuity functions. CPI also has satellite cell phone system that is likely to work when local phone systems are down. Further CPI owns two corporate helicopters that can be used for emergency transportation when needed. Recommendation #1. Create an exact image of Tarton’s vital software systems and put into effect an automated plan to pass system updates and backups of vital records from Tarton to CPI on weekly basis to keep backup storage up to date. Recommendation #2. Identify key personnel for Tarton’s operations issue them CPI satellite cell phones for emergency use and develop emergency communications plan. Recommendation #3. Develop recovery plan for getting Tarton’s computer operations online and Tarton’s needed business offices up and running in CPI’s secure facility. Development Costs Price Project Development License Fees est. Equipment Costs est.
$74 000.00 $1 800.00 $1 200.00 Total Development Costs. Ongoing Yearly Costs $77 000.00 Yearly Maintenance Fees includes routine backups and testing $579 000.00 Miscellaneous Costs.
Helicopter flights $75 mile flown TOTAL AMOUNT First Year $656 000.00 TOTAL YEARLY Maintenance $579 000.00 Standard Disclaimer. The numbers represented above are to be used as an estimate for the projects discussed. The above Cost Summary does in no way constitute warranty of final price. Estimates are subject to change if project specifications are changed or costs for outsourced services change before being locked in by binding contract. Tarton Insurance Corporation has number of external threats that could impact its business. These are Tarton Insurance Corporation’s most serious threats today. CPI’s clients rely on us to identify threats they face in today’s business environment and to help reduce the risk to their businesses. For twelve years Continual Protection Inc. CPI has been in the business of making sure your business continues to function no matter what. Threat #1 Act of God weather event. hurricane tornado earthquake We are all well aware of how weather events such as hurricanes can disrupt communications and transportation systems as well as damage business and residential facilities. CPI offers an alternative communication system CPI satellite phone system and alternative transportation CPI helicopter for Tarton Insurance’s vital personnel.
Threat #2 Malicious software attack In the event Tarton Insurance’s computer system is disrupted due to malicious software attack CPI will restore Tarton Insurance records and systems in its secure facility and Tarton will be able to function while rebuilding their original system. Threat #3 Prolonged power outage physical problem or terrorist attack could cause widespread power outage that would eventually render Tarton Insurance’s backup generators ineffective. If that should happen Tarton Insurance will still be able to function by moving their vital personnel and processing to CPI’s secure facility. Listed below are the disaster recovery methods we propose to ensure continuity of your business. Disaster due to weather. hurricane tidal surge tornado earthquake Any weather related disaster has the potential to render Tarton Insurance’s corporate facilities unusable and to disrupt business communications and computer operations. By providing alternate facilities from which to run Tarton’s operations CPI will allow Tarton Insurance to continue operations in the event of disaster. This is the most drastic of potential disasters in that it could necessitate relocating large number of Tarton staff to CPI’s alternate facility for an indeterminate amount of time. weather related event could also disrupt transportation and communication systems and could knock out power for lengthy period. Working with CPI allows Tarton to temporarily relocate vital personnel and processing to safe location. Tarton teams needed. Computer Systems Team Executive Council Communications Team CPI personnel required. Computer Group Switchboard Personnel Air Transportation Group Facilities Group Disaster Due to Malicious Computer Attack or Extended Electrical Outage An undetected virus or other malware or an extended electrical outage could bring the Tarton Insurance computer system to halt. CPI can restore Tarton’s systems and run its regular processes in an alternate location until Tarton can restore normal functions on its corporate campus. Special precautions must be implemented for making backup tapes to ensure that no malware is transmitted from Tarton Insurance headquarters to the CPI facilities. Tarton teams needed. Computer Systems Team at CPI Computer Systems Team at Tarton headquarters CPI personnel required. Computer Group The logistics required for the successful completion of the project are outlined below. Continual Protection Inc. CPI has experience in the complex business operations required by the project and will ensure an optimized cost effective and competitively advantageous solution for Tarton Insurance.
In the event of disaster both CPI and Tarton Insurance must understand and be ready to effect the chain of events that must take place to ensure smooth continuation of Tarton’s business systems. Logistics Services. Emergency Communication Protocol When Tarton Insurance needs to implement the disaster recovery plan one of two Tarton executives will contact one of two CPI executives individuals to be agreed upon in final plan using the established phone list. Notification of other company personnel will be effected using an established phone tree procedure to be detailed in final plan. If needed Tarton and CPI will use CPI’s satellite phone network to determine the location and status of company personnel. Computer System Logistics If possible Tarton systems managers will make backups of all systems and pertinent records immediately before disaster recovery plan is put into effect. If not possible CPI will restore Tarton’s system at the alternate location using the latest Tarton backups available. CPI will keep adequate supplies of tapes disks and paper on hand to do standard processing required by Tarton Insurance. Emergency Transportation In the event that ground transportation cannot be used CPI will employ its helicopters to transport vital personnel to the alternate processing facility so that Tarton’s operations can continue. This project will require the following computer hardware and software to complete. Hardware and software has been broken down into four categories. hardware and software owned by Continual Protection Inc. CPI to be used during the course of the project hardware and software owned by Tarton Insurance Corporation to be supplied during the course of the project hardware and software to be purchased or leased by CPI required to complete the project and hardware and software to be purchased or leased by Tarton Insurance Corporation required to complete the project. CPI Hardware and Software. We maintain full array of powerful servers that can store vast amount of information and run multitude of operating systems to do the processing required by Tarton Insurance Corporation. We have site licenses for all standard operating systems and for many different types of common business software. Tarton Insurance Corporation Hardware and Software.
Tarton Insurance Corporation must supply backups of their software systems and customer records on regular basis so that CPI could create duplicate image of Tarton’s corporate system when needed. The format and timing of backups will be determined when the continuity plan is finalized. Software to be purchased or leased by CPI. Tarton Insurance will advise CPI before finalization of contract if CPI must purchase any specialized software or site licenses to legally operate backup system for Tarton Insurance. Hardware and Software to be purchased or leased by Tarton Insurance. No additional hardware or software will be needed by Tarton Insurance with the possible exception of transmission software or storage hardware to securely transmit regular updates and backups to CPI. These issues will be decided on finalization of continuity contract.