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Use this template to describe the experience that customers have when they use your products or services. The term user experience is most often associated with using software but it can be extended to using all types of products and services. Its important to document how users interact with and feel about products or services so that the manufacturers or suppliers can improve those products or services. Introduce the purpose of this page here and then describe how you documented user experiences. For example did you take phone survey ask for feedback via website or did you videotape users testing your products. Describe the numbers of responses or tests that you analyzed. Describe the experiences that users had with your products or services. Add summary here. Make recommendations about what should be done next. Reference other pages in your proposal or study as needed. Web site domain URL