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QNA Consultants Inc. 1234 NE 52nd Place Suite Kirkland WA PH 425 999 9000 FX 425 999 9001 www.QNAConsultants.com
FASS FACILITY UPDATE Prepared for. Michael Fidalgo Owner Prepared by. Constance Wu Sr. Consultant Fidalgo Auto Sales and Service FASS is company specializing in sales and repair service of automobiles. FASS plans to expand its market by adding two new outlets in the greater Seattle area within the next two years. At this stage of growing its business Fidalgo Auto Sales and Service has unique opportunity to evaluate its current staff and define its future staffing needs as well as its employee development and benefits plans. QNA Consultants Inc. proposes to work with Fidalgo Auto Sales and Service to assess and update its current staff and to establish modern Human Resources Department that will serve the company's needs into the future. Proposal Number. 1245 4405 Fidalgo Auto Sales and Service The Project
QNA Consultants Inc. THIS AGREEMENT is made this Day day of February Year by and between QNA Consultants Inc. "Company" and Fidalgo Auto Sales and Service "Customer". Each of the undersigned parties and QNA Consultants Inc. understands that both parties have desire to establish an employment consulting or other business relationship between the Company and the Customer. The Proposal Pack Non Disclosure is page agreement short form version is also available. See the Proposal Packs for the complete text of the Non Disclosure agreement General Provisions Governing Body. This Agreement shall be governed by and construed in accordance with the laws of the State of Washington. Exclusive jurisdiction and venue shall be in the King County Washington superior courts. Entire Agreement. This Agreement supersedes all prior discussions and writings and constitutes the entire agreement between the parties with respect to the subject matter hereof. The prevailing party in any action to enforce this Agreement shall be entitled to costs and attorneys’ fees.
Binding Effect. This Agreement shall be binding upon and inure to the benefit of Customer and Developers and their respective successors and assigns provided that Developers may not assign any of his obligations under this Agreement without Customer’s prior written consent. EXECUTED as of the date first written above. QNA Consultants Inc. Title. Date signed. Fidalgo Auto Sales and Service Title.
Date signed. The Objective Fidalgo Auto Sales and Service is automobile sales and repair facility. Efficient expansion of facilities and personnel is the primary objective. . Need #1. Evaluate and develop the Human Resources department. . Need #2. Hire train and develop current and future staff. . Need #3. Expand the current customer base and increase market share through improved staff development and training.
The Opportunity Fidalgo Auto Sales and Service has unique opportunity to evaluate and redefine its staffing requirements as well as its employee development and benefits plans at this transitional stage of business. . Goal #1. Evaluate current staffing needs both within the company as whole and within the Human Resources department in particular. . Goal #2. Develop plans for and reduce costs of recruiting training and retaining staff. . Goal #3. Establish an annual review process to measure staff performance and ensure that company personnel continue to meet the company's changing needs and goals. The Solution QNA Consultants Inc. will provide services full time on site for twelve months serving as FASS's transitional Human Resources department.
. Recommendation #1. Fully evaluate current and future staffing needs. . Recommendation #2. Analyze needs and recommend realignment of current management staff. . Recommendation #3. Analyze personnel positions and develop job descriptions for all positions. . Recommendation #4. Develop long term training programs. . Recommendation #5. Develop annual review process. Fidalgo Auto Sales and Service FASS began in as small automotive sales and repair center located in Bellevue Washington. During the past years the FASS facility grew from its original square feet to the 000 square feet it occupies today. The staff also grew from the original three Fidalgo brothers to forty nine full time staff of office personnel and repair technicians. FASS is successful car sales and repair business drawing customers from all over the greater Bellevue Kirkland Redmond business district. The company has reputation for honest sales and excellent service with loaner cars as well as weekend and evening hours for customer convenience.
Now that FASS plans to add two more locations with additional employees the company needs to revamp its Human Resources department to meet the challenges of its growing operations. Development Costs Price Project Development – Initial Evaluations Total Development Costs. Ongoing Monthly Costs. FT Human Resources Director and Assistant Additional personnel if requested $155 yr $125 hr
Total Ongoing Monthly Costs. Miscellaneous Costs. Training program material development Printing of training program materials copies Marketing & Services Marketing campaign materials Quarterly Management Reports
Total Miscellaneous Costs. TOTAL AMOUNT TOTAL MONTHLY AMOUNT TOTAL YEARLY AMOUNT Standard Disclaimer. The numbers represented above are to be used as an estimate for the projects discussed. The above Cost Summary does in no way constitute warranty of final price. Estimates are subject to change if project specifications are changed or costs for outsourced services change before being locked in by binding contract. Setup Fee. 25% first month at contract signing Any other balances owing Fees Recurring Monthly. To be billed on monthly invoice plus any additional billed hours from prior month Due upon receipt of monthly invoice
Fees Recurring Quarterly Yearly. To be billed on monthly invoice Customized Extra Reports. To be billed on monthly invoice Minimum Term of Contract This contract shall extend for calendar months commencing on the first day of the month following completion of the conversion process. Thereafter Contractor shall provide services described herein on continuing monthly basis at the current fee schedule. Contractor shall disclose the current fee schedule minimum of days prior to the end of the initial contract term. In the event that both parties agree to new contract for period of or more months fees shall be determined at the time of signing the new contract. Cancellation of Contract Either party may terminate this contract with days notice. If Client notifies Contractor of termination prior to end of 12 month initial term Client shall pay for all contracted services through the end of the 90 day notice period or to the end of the initial term of contract whichever period is longer.
No pre payment penalties shall be assessed for advanced payment. A late payment fee of 15% of total due will be assessed on any account past due by days. Final terms and conditions of Work to Be Performed will be provided in the Contract for Services. THIS DOCUMENT IS PROVIDED FOR SAMPLE PURPOSES ONLY. IT IS NOT LEGAL DOCUMENT. QNA Consultants will provide the following services to Fidalgo Auto Sales and Service FASS. Services listed here include pre production production and post production services unless otherwise covered under separate agreement. . Analyze HR Staffing Needs – FASS's single HR employee is unable to meet the requirements of this growing company. QNA Consultants will evaluate the HR needs and make recommendations for staffing this area including the total number of staff members and the skills needed.
. Modernize Management Staff –To date all managerial positions have been filled by internal promotion. While this may have served the company well until now this policy may not be in the company's best interest moving forward. QNA Consultants will conduct study of FASS's present and future managerial needs assess skills and experience of current managers and make recommendations about adding new managers and or upgrading skills to better match the company's needs. . Develop Job Descriptions – QNA Consultants will develop job descriptions for all staff positions detailing skills needed responsibilities and required work habits. This will allow FASS to more easily rank its employees for advancement and raises and will provide employees an accurate analysis of how well they are performing their jobs according to the company's expectations. . Develop Recruiting Strategies – QNA Consultants will develop plan to efficiently recruit new staff members whose skills match the company's needs. . Update Career Training Programs –QNA Consultants will review current skill levels of staff members and future needs of the company and recommend training programs that will develop desired skills and will cross train staff as efficiently as possible. . Design Process for Annual Review– QNA Consultants will recommend process for annual assessment of staff skills and productivity as well as the annual assessment of organizational efficiency and customer satisfaction. This will allow staff and management predictable method for monitoring and improving services. Based on Fidalgo Auto Sales and Service’s needs for this project QNA Consultants has put together this proposed project management team. . Client Project Team Contact. Miguel Rodriguez The Team Contact manages all communication between the QNA Consultants team and FASS. To maintain the schedule and avoid miscommunication all project related issues should be funneled through this contact. . Project Manager. Sandra King The Project Manager ensures that the project meets the goals and schedule within the specified budget constraints.
. Team Leader. Nora Robertson The Team Leader manages the everyday details of the project. The Team Leader will manage all the activities of the subordinate team members and answers directly to the Project Manager. Detailed resumes of each project team member are available upon request. Prepared for. Michael Fidalgo Owner February John Fidalgo VP Operations Prepared By. Constance Wu Senior Consultant
Fidalgo Auto Sales and Service FASS is an automotive sales and service facility that plans to expand into the greater Seattle market. The first step toward this goal is to create Human Resources HR department capable of serving the personnel needs of this growing company. The QNA Consultants project team would be located on site full time for period of twelve months to serve as transitional Human Resources department. During this period the QNA team will develop job descriptions and establish standard training and review practices as well as assess the needs of the company and the skills of the current personnel. QNA will recommend new positions assist in recruiting efforts and train the company's staff to take over all HR responsibilities. This will result in the establishment of modern efficient Human Resources department designed to handle FASS's needs for the future. QNA Consultants has provided business consulting services for more than twenty years. We take pride in consistently delivering the most professional level of services available in the greater Seattle area. We understand the fast pace of modern business and are positioned to deliver the best results as efficiently as possible. Our staff is required to continually update their skills and education levels to stay current with the latest business practices and requirements. Out mission is to make your business succeed. QNA Consultants specializes in Human Resources including. Targeted recruitment strategies Specialized training programs Staff development plans Administration of employee benefits Discrimination issues and disciplinary procedures
Employee review and retention programs Clients that have worked with QNA Consultants Inc. include. LetsGo Exercise Inc. HearthFires Redwing Investment Group Miles Paper Products Best Buffets FSF Furniture Stores