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Web Development Contract (Client Centered) (Canada) : CanadaView Web Development Contract (Client Centered) (Canada)

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Key Takeaways

  • Defined scope and acceptance: Spell out features, milestones, testing, and sign-off to avoid surprises.
  • Best template flexibility: Start with a proven Web Development Contract (Client Centered) (Canada) and customize every section as needed.
  • IP and licensing clarity: Clarify ownership of code, assets, and third-party/open-source components.
  • Maintenance and handoff: Cover post-launch support, updates, and knowledge transfer or hosting handover.
  • Change control: Formal process for new requests and revisions keeps budget and timeline on track.
  • Practical disclaimers: Set expectations for SEO, accessibility, and browser/device support.
  • Integrates with related docs: Works with hosting agreements, SLAs, and website maintenance contracts.
Web Development Contract (Client Centered) (Canada)

How to write your Web Development Contract (Client Centered) (Canada)

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The original US Web Development Contract has been edited by an attorney in Canada to conform to Canadian law. Edit as needed to create your starting contract for your business. Each client may require modifications to the standard contract which you will need to deal with on a per-project basis. You may use the various contracts and agreements as starting points for use in other countries. You will need to have your own attorney review and edit the contracts for use in other countries and states where the standard pre-written versions will not be applicable. If you find an attorney who wants to redo everything from scratch their own way, consider getting a second opinion, unless you are in a country where US, English or Canadian law do not apply.

This version was created by common request from many developers wanting a comprehensive contract, without the clauses their clients found objectionable (typically regarding copyright ownership). The client-centered version gives the client basically rights to everything done (except to your preexisting material). Normally we do not recommend this, as it will prevent the developer from leveraging work created on a project for future use in other projects. It is only included by common request from our users. It is your responsibility to understand the implications of giving up your rights to work created for a client which, by default, would normally be retained by the developer. We recommend that you compare this variation with the standard version above and consult your own attorney if you have questions.
Document Length: 8 Pages
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Use cases for this template

Zephyr Mobility's launch site aligns stakeholders under clear milestones

The Challenge

Founder Lena Ortiz hired NorthShore Digital to build Zephyr Mobility's marketing site, but scope creep, fuzzy acceptance criteria, and unclear ownership of developer materials versus Zephyr's user content threatened timelines and brand control, and no post-launch support targets were defined.

The Solution

They adopted a web development agreement to lock in specifications, milestone payments, and IP boundaries, then used Proposal Kit to assemble matching schedules and produce supporting documents; its AI Writer created a content intake plan, risk register, and rollout brief, while line-item quoting mapped each milestone to tasks, licenses, and change-order contingencies, and a separate service level agreement covered support.

The Implementation

The team negotiated Schedules A-D, built an objective acceptance checklist tied to staging builds, drafted a portfolio-branding addendum for logo placement, and used Proposal Kit to generate the SLA, a test plan, and a change-order form that routed approvals and costs to finance before work started.

The Outcome

Zephyr launched on time, approvals moved faster with clear artifacts, payments matched delivered work, IP ownership was clean, and post-launch fixes flowed through the SLA and change-order process without disputes.

Riverwatch Alliance's donor microsite avoids content and compliance pitfalls

The Challenge

Director Maya Chen engaged Pixel Forge Studio for a time-sensitive fundraising microsite, but volunteer photos and stories raised rights concerns, grant rules required budget transparency, and domain renewal gaps and uptime expectations risked a campaign-day outage.

The Solution

They executed the development agreement and used Proposal Kit to create companion materials; AI Writer produced volunteer media releases, a privacy notice, an accessibility checklist, and an editorial workflow guide, while line-item quoting separated developer effort from stock licenses and hosting to satisfy grant reporting.

The Implementation

Proposal Kit generated Schedules with measurable milestones and acceptance artifacts, a lightweight service level agreement for monitoring and response, and a notices matrix; Riverwatch cataloged user content provenance and backups, and Pixel Forge aligned deliverables to the quote and acceptance plan.

The Outcome

The site went live without takedowns, the grant auditor accepted the cost breakdown, campaign traffic was supported under the SLA, and Riverwatch kept long-term control over its domain and content.

Petra Outfitters replatforms ecommerce without scope creep

The Challenge

COO Darius Hall hired Blue Ember Interactive to rebuild Petra's multi-brand storefront with custom integrations, but shifting requirements, third-party modules, and ambiguous acceptance criteria threatened overruns and delays.

The Solution

They relied on the development agreement for governance and used the Proposal Kit to create a change-order register, integration mapping report, and user acceptance testing plan; AI Writer drafted a maintenance runbook, training outline, and a service level agreement for post-launch support, and line-item quoted features, integrations, and licenses separately.

The Implementation

Milestones were tied to wireframes, data migrations, and UAT sign-offs; Proposal Kit produced acceptance forms, issue logs, and a rollback plan; finance received change-order quotes before any extra sprint began, and brand teams aligned on developer identification and cross-link provisions.

The Outcome

Petra launched within budget, stakeholders approved each phase with minimal friction, support costs became predictable under the SLA, and the vendor relationship stabilized around a transparent scope and measurable outcomes.

Abstract

This website development agreement sets clear expectations between a company and its developer for creating a site built to agreed specifications. The contract organizes the project through attached schedules: payment terms and milestones, detailed technical specifications, a list of developer-owned and third-party materials, and notice addresses. The term runs until delivery and formal acceptance, with any changes documented in writing.

Payments drive the workflow. An initial, non-refundable amount covers planning and preparatory work, followed by milestone payments tied to progress. Missed payments carry significant consequences: the developer may halt work, disable the site, retain funds and materials, and pursue legal remedies with interest. Delivery dates are estimates; the parties can adjust timelines in writing.

Ownership and content responsibilities are sharply defined. The customer keeps the rights to its user content (text, images, and other assets it supplies). After full payment, the customer holds copyright in the agreed final version of the site. The developer retains exclusive rights to its own materials, photos, and code topics listed in the schedules; the customer receives only a limited right to use them on its site and may not reuse or resell them.

Confidentiality protects specifications and related documentation, except for pages visible to the public. A 30-day limited warranty covers material conformance to the specs. The developer disclaims broader warranties, does not guarantee performance on all platforms, and limits liability to amounts paid. The customer indemnifies the developer for third-party claims related to customer-provided content, products, or services.

The developer acts as an independent contractor and may display its logo and copyright notices on the site. The customer is responsible for security measures, renewing its domain name, and understands the developer is not responsible for downtime, lost files, or unauthorized access. Ongoing hosting, maintenance, or uptime commitments are not included; if needed, the parties can add a separate service level agreement.

Typical uses include a startup building a marketing site, an established business redesigning for mobile, a nonprofit launching a campaign microsite, or an agency engaging a subcontractor for a complex build with defined milestones and approvals.

Proposal Kit can help teams prepare documents like this using document assembly, automated line-item quoting, an AI Writer for related materials, and an extensive template library to streamline writing and keep projects easy to manage.

Beyond the core build terms, this agreement embeds governance that reduces project risk for marketing leaders, founders, and procurement teams. It closes gaps through severability and waiver clauses, so one unenforceable term does not void the whole deal, and a missed enforcement does not waive future rights. It requires written addenda for changes, aligning with disciplined change control.

The contract ends upon mutual acceptance, clarifying handoff and limiting scope creep. Assignment limits protect each party from unwanted subcontracting, and good-faith obligations set expectations for professional conduct.

Notice mechanics, force majeure, and proper law provisions shape how disputes and delays are handled. A prevailing-party legal fees clause influences negotiation posture and encourages early resolution. If the developer cannot continue maintenance, the customer receives non-exclusive rights to keep the site running, subject to third-party licenses, which is important for continuity planning.

The cross-link and developer identification provisions anticipate portfolio use, so marketing teams can plan brand placement. Equipment cooperation ensures the developer gets the software or access needed, reducing setup delays.

From an operations standpoint, this contract signals the need to manage user content rigorously. Teams should track ownership of text, images, and third-party assets before delivery to avoid takedowns or indemnity claims. Large organizations can route content approvals and keep an audit trail, especially when multiple departments contribute.

High-level use cases include phased replatforming projects, ecommerce launches with licensed fonts or stock media, multi-brand rollouts where assignment limits matter, and agency-led builds where acceptance criteria and notices keep stakeholders aligned.

Proposal Kit helps organizations operationalize agreements like this. Its document assembly and template library make it easier to produce Schedules A-D, acceptance forms, notices, and change-order addenda that align with the contract. Automated line-item quoting supports milestone pricing and cost breakdowns.

The AI Writer can write related documents, such as a service level agreement for post-launch support, content intake checklists, or policy pages, to complement the development contract. Teams benefit from consistent language, faster turnaround, and clearer expectations, which improve vendor management and keep web projects on time and on budget.

A few additional points round out how this agreement operates in practice. Acceptance triggers two key events: the contract term ends and the 30-day warranty clock begins. That makes user acceptance testing essential; teams should tie milestones to tangible artifacts such as wireframes, design comps, staging builds, and final implementation to keep acceptance objective. Because delivery dates are estimates and not time-of-the-essence, milestone definitions do the heavy lifting in managing expectations, costs, and scope.

The non-payment remedies are unusually strong. The developer may disable the site, retain funds and materials, and even transfer site contents to another customer. To protect brand assets, companies should keep a clean separation between their proprietary user content and any developer-owned materials and maintain current backups. Interest on overdue amounts is also significant, reinforcing the importance of timely approvals and payments.

Marketing and compliance teams should note the developer's right to place logos and cross-link to the portfolio, which can affect brand guidelines or white-label needs. Domain names remain in the customer's name, but renewals are the customer's responsibility-a frequent source of outages. Security responsibilities are customer-leaning: the developer disclaims liability for downtime, lost files, and unauthorized access. If uptime, monitoring, or response targets matter, the parties should add a separate service level agreement for hosting and support.

The confidentiality clause excludes what is publicly visible, so sensitive materials should not be published until cleared. Assignment limits control subcontracting, force majeure addresses uncontrollable delays, and notices and governing law clauses streamline communications and dispute handling, especially for cross-border work where currency and jurisdiction need clarity in the schedules.

Proposal Kit can help organizations operationalize these points by assembling contract packages with aligned Schedules A-D, milestone-based quoting, acceptance, and change-order documents, and related policies. Using its AI Writer, teams can produce companion materials like content intake checklists, post-launch support scopes, and a service level agreement, helping keep web projects predictable, compliant, and easier to manage.

How do you write a Web Development Contract (Client Centered) (Canada) document? - The Narrative

WEB SITE DEVELOPMENT AGREEMENT (the "Agreement")

THIS AGREEMENT is made this Current Day day of Current Month, Current Year,.

WHEREAS, the Developers have experience and expertise in the development of web sites;

AND WHEREAS, the Customer agrees to have the Developers develop a web site for it;

AND WHEREAS, the Developers agrees to develop the Customer's web site on the terms and conditions set forth herein (the "Web Site").

NOW THEREFORE, in consideration of the mutual promises and covenants hereinafter set out the parties agree as follows:

Interpretation

1 Definitions

As used herein, the following terms shall have the following meanings;

"Customer" shall mean "Company Name". "Developers" shall mean "Company Name". "Material" shall mean all of the Developers' and third parties' material described in Schedule C. "Specifications" shall mean for the purpose of each separate contract the specifications as set out and agreed to by the parties, and any amendments thereto, as attached hereto as Schedule B.

"Web Site" shall mean the web site developed according to the Specifications. "Web Site Milestone" shall mean a milestone in the development of the Web Site as set out in the Specifications and Payment Terms.

2 Schedules

The following are the Schedules attached hereto and are incorporated by reference into this agreement:

Schedule A - Payment Terms and other conditions for the development of the Web Site. Schedule B - Specifications that are applicable to the Web Site. Schedule C - List of material owned by Developer and third parties.

Schedule D - Addresses specified for the parties to this Agreement.

3 Invalidity of Provisions

Save and except for any provisions or covenants contained herein which are fundamental to the subject matter of this Agreement (including without limitation, those that relate to the payment of monies), the invalidity or unenforceability of any provision or covenant hereof or herein contained shall not affect the validity or enforceability of any other provision or covenant hereof or herein contained and any invalid provision or covenant will be deemed to be severable.

4 Headings

The insertion of headings is included solely for convenience and reference and is not intended to affect the construction or interpretation of this Agreement nor are the headings intended to be full or accurate descriptions of the contents hereof.

5 Dollars

All amounts referenced herein shall mean currency of Canada.

Term

Except for the obligations of the parties that shall survive completion of the development work of the Web Site by the Developers, unless terminated earlier in accordance with the termination and default provisions in the Agreement, the term of this Agreement shall be for the duration of the works to be completed as referenced herein and the Web Site is delivered to the Customer for its use. Agreement changes must be approved by both parties in writing and will be considered addendums to the Agreement. The Agreement shall be deemed terminated when an Acceptance form is signed by both parties.

Compensation - Contract Price

Upon the execution of this Agreement the Customer agrees that it shall pay to the Developers the agreed upon sum of Total Payment Amount in cash, bank draft, certified funds, or credit card payment, as applicable, which is agreed and understood to be non- refundable in the event of termination or cancellation of this Agreement, consideration referred to in this section is for the Developers' initial development, proposal and other preparatory works which is agreed to by the parties as necessary to this Agreement, of which said amount upon completion of the Web Site, shall represent a partial payment towards the total contract amount. Upon the Developers completing each Web Site Milestone, the Customer shall pay to the Developers such amount representing a percentage of the total contract price, as specified in Schedule A, and thereafter in the same percentage at each Milestone as set out in the Schedule A to this Agreement.

In the event that the Customer fails to make any of the scheduled Web Site Milestone payments by the deadlines set forth in Schedule A, the Developers reserve the sole and exclusive right, but are not obligated, to retain all monies paid to date without refund, and all Materials related to the development of the Web Site, notwithstanding the Web Site has not been completed and to pursue any and all legal and other remedies at its disposal, including, but not limited to the following:

To terminate the Agreement and retain all monies paid to date. To pull, disable, disassemble, block, or otherwise make unusable the Web Site and associated links, without notice to the Customer and to retain full and complete ownership thereof. To transfer the Web Site contents to another Customer for valuable consideration. To commence legal action for damages and/or injunctive relief, and all legal costs, on a solicitor and customer basis.

To charge the Customer interest at a rate of 2% per month or 26. 8% per year on amounts outstanding.

Terms and Conditions

1 Development of Web Site

The Developers agree to develop the Web Site according to the terms listed in Schedule A, attached hereto.

2 Specifications

The Developers agree to develop the Web Site pursuant to the specifications set forth in Schedule B attached hereto (the "Specifications").

3 Delivery of Web Site

The Developers will use commercially reasonable efforts and reasonable diligence in the development of the Web Site and endeavor to deliver to the Customer a Web Site in accordance with the Specifications by Delivery Date. Notwithstanding the aforesaid delivery date, the Customer acknowledges and agrees, that this delivery deadline, and the corresponding progress payments thereto as listed in Schedule A, are estimates, and are not "time of the essence" required delivery dates. Where commercially reasonable, the Customer and the Developers will revise delivery schedules, acknowledged by the parties in writing.

4 Proprietary Ownership Rights

The Customer shall retain all of its intellectual property rights in any text, images or other components it provides to the Developers for use in the Web Site. The Customer shall hold the copyright for the agreed upon version of the Web Site as delivered, and the Customer's copyright notice may be displayed in the completed Web Site, upon receipt of payment by the Developers of all amounts due and owing to the Developers under this Agreement. The Developers retain exclusive rights to all Material provided by the Developers used in the Customer's Web Site.

Customer does not have, and will not obtain any right to reuse, copy, resell or otherwise transfer any Material.

5 Confidentiality

Without limiting the above, the Customer and the Developers acknowledge and agree that the Specifications and all other documents and information related to the development of the Web Site provided by the Developers (the "Confidential Information") are confidential and constitute valuable trade secrets of the Developers. The Customer shall keep the Confidential Information in confidence and shall not, at any time during or after the term of this Agreement, without the Developers' prior written consent, disclose or otherwise make available to anyone, either directly or indirectly, all or any part of the Confidential Information. Excluded from the "Confidential Information" definition is anything that can be seen by the public on the Web Site when each page of the Web Site is first accessed.

The performance by the Customer of the foregoing obligations is a condition to the Developers developing the Web Site for the Customer and the use thereof by the Customer.

Limited Warranty and Limitation on Damages

The Developers warrant the Web Site will conform to the Specifications as set out herein for a period of 30 days from acceptance. If the Web Site does not materially conform to the Specifications, the Developers shall be responsible to correct the Web Site without unreasonable delay, at the Developers sole expense and without charge to the Customer, to bring the Web Site into material conformance with the Specifications. This warranty shall be the exclusive warranty available to the Customer in respect of the Web Site conforming to the Specifications, regardless of whether any remedy set forth herein fails of its essential purpose or otherwise. The Customer hereby waives any other warranty, condition or representation, express or implied, statutory or otherwise, including, without limitation, any implied warranties of merchantability and fitness for a particular purpose.

The Customer acknowledges that the Developers do not represent or warrant that the Web Site will work on all platforms, or that the Web Site will be error free, or that the Developers will be able to achieve fixes or workarounds for every problem or error discovered. The Customer acknowledges that the Developers are not responsible for the results obtained by the Customer on the Web Site. Under no circumstance will the Developers be liable to the Customer for any claim for damages of any kind, direct or indirect, special, incidental, consequential, punitive or tort damages (including negligence), whether resulting from loss of use, delay of delivery, loss of data, loss of anticipated profits, loss of business, non-operation or increased expense of operation, or otherwise and agrees that its sole and exclusive remedy for damages (either in contract or tort) is the return of the consideration paid to Developers as set forth in Schedule A and in no event shall the Developers total cumulative liability hereunder from all causes of action of any kind, exceed the total amount paid by the Customer to the Developers. The Customer further agrees to indemnify the Developers from and against any loss, claim, liability, damage, cost or expense, including legal fees, payable to any person or entity arising out of the use of the Web Site.

Independent Contractor

The Developers agree that they are retained as independent contractors and not as employees, associates, joint-venture partners or legal representatives of the Customer. It is the intention of the parties that the Developers will be fully responsible for payment of all withholding taxes, including, but not limited to; their own provincial and federal income taxes, Canada Pension Plan on all compensation earned and paid under this Agreement. The parties agree that the Customer will not withhold or pay any income tax, Workers' Compensation Board Assessments, contributions or any other similar charges in respect of the Developers' personnel, and any other payroll taxes on the Developers' behalf. The Developers understand and agree that they will not be entitled to any employee benefits that the Customer provides for its employees generally or to any statutory employment benefits, including without limitation, company pension plans, profit sharing plans, worker's compensation, or employment insurance.

The Developers agree to indemnify the Customer for any and all claims made by any lawful government authority for all statutory withholding taxes and deductions not paid by the Developers and claimed against the Customer for monies paid pursuant to this Agreement, and remitted thereto by the Customer to such authority or claims against the Customer from the Developers' partners, associates and employees.

Equipment

The Customer agrees to make available to the Developers, for the Developers' use in performing the services required by this Agreement, such items of hardware and software as the Customer and the Developers may agree are reasonably necessary for such purpose.

General Provisions

1 Entire Agreement

This Agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements, understandings, negotiations and discussions, whether oral or written of the parties, and there are no warranties, representations or other agreements between the parties in connection with the subject matter except as specifically set out herein. No supplement, modification, amendment, waiver or termination of this agreement will be valid or binding unless executed in writing by the parties.

2 Proper Law of Contract

This agreement shall be governed by the Laws of the Province of State and the laws of Canada applicable therein, without regard to choice of law principles. The parties further agree and understand that notwithstanding any regulations, rulings or conventions under any Conflict of Laws in any jurisdiction, that regardless of where the contract is executed and entered into, the parties have agreed that the laws of the Province of State and Canada, as applicable, shall govern this contract. The parties hereby agree to attorn to the exclusive jurisdiction of the courts of the Province of State for the commencement of any action hereunder, other than applications for injunctive relief.

3 Binding Effect

This Agreement shall be binding upon and enure to the benefit of the Customer and the Developers and their respective successors and assigns, provided that the Developers may not assign any of his obligations under this Agreement without the Customer's prior written consent.

4 Waiver

The waiver by either party of any breach or failure to enforce any of the terms and conditions of this Agreement at any time shall not in any way affect, limit, or waive such party's right thereafter to enforce and compel strict compliance with every term and condition of this Agreement.

5 Good Faith

Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance, and any termination of this Agreement.

6 Ownership of Photographs

The Developers may use some of their own photographs and other media for the Web Site. The Developers retain all right, title and interest in such photographs and other media and hereby grant the Customer a non-exclusive right to use those photographs and media, and only on the Customer's Web Site. Customer's right to use of Materials will be revoked if the Agreement is breached.

7 Indemnification

The Customer warrants that everything it provides the Developers to put on the Web Site is legally owned or licensed to the Customer. The Customer agrees to indemnify and hold the Developers harmless from any and all claims brought by any third party relating to any aspect of the Web Site, including, but without limitation, any and all demands, liabilities, losses, costs and claims including attorney's fees arising out of injury caused by the Customer's products/services, material supplied by the Customer, copyright infringement, and defective products sold via the Web Site.

8 Use of Web Site for Promotional Purposes

The Customer grants the Developers the right to use the Web Site for promotional purposes and/or to cross-link it with other Web Sites developed by the Developers.

9 No Responsibility for Loss

The Developers shall have no responsibility for any third party accessing, using or taking all or any part of the Web Site. The Customer shall take reasonably appropriate measures to protect the Web Site from unauthorized access, theft or use of Materials. The Developers are not responsible for any down time, lost files, improper links or any other loss that may occur in the operation of the Web Site.

10 Legal Fees

In the event any party to this Agreement employs a lawyer to enforce any of the terms of the Agreement, the prevailing party shall be entitled to recover its actual legal fees and costs, including expert witness fees, on a solicitor and customer basis.

11 Identification of the Developers

The Customer agrees that the Developers' trademarks or logos will be placed, and remain, on the front page and links page of the Web Site. The Customer also agrees to put on the Developers' copyright notices on the Web Site and the relevant content therein, and maintain such proprietary notices at all times.

12 Transfer of Rights

In the event the Developers are unable to continue maintenance of the Web Site, non-exclusive rights to the Web Site will be granted to the Customer solely to use Material in connection with the Customer's Web Site. Transfer of Rights does not apply to non-transferable third party licenses and proprietary Material owned by the Developers.

13 Domain Name

Any domain name registered on the Customer's behalf will be made in the Customer's name for both the billing and administrative contacts. The technical contact is generally required to be the hosting ISP. The Developers will not register domain names in the Developers' name and the Customer shall hold all right, title and interests in its registered domain name.

The Customer is responsible for renewing the Customer's domain name.

14 Notices

All notices given pursuant to this Agreement shall be in writing to the parties at the addresses specified for the parties to this Agreement , attached as Schedule D hereto, or to such other addresses and method of transmission as either party may direct by similar notice to each other. All notices given pursuant to this Agreement shall be deemed to have been given on the date of delivery.

15 Force Majeure

Either party shall be excused from delays in performing or from its failure to perform hereunder to the extent that such delays or failures result from causes beyond the reasonable control of such party, provided that, in order to be excused from delay or failure to perform such party must act diligently to remedy the cause of such delay or failure. IN WITNESS WHEREOF, the parties have executed this Agreement by their duly authorized representatives, effective as of the last dated signed below.

The complete Web Development Contract (Client Centered) (Canada) - with the actual formatting and layout - is available as a single template or as part of a library of related templates in a Contract Pack or the Professional Bundle.
Web Development Contract (Client Centered) (Canada)

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Customizing this contract involves editing the document to include your business details, terms, and conditions. The templates are designed to be flexible, allowing you to insert your company's name, address, and other relevant information. You can modify clauses to reflect your unique business practices and legal requirements.

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The legal contract templates are written by legal professionals and designed to comply with current laws and regulations at the time of their writing. However, laws can vary by jurisdiction and change over time, so it's recommended to have your contract reviewed by a local attorney to ensure it meets all legal requirements specific to your region and industry. Templates are licensed as self-help information and not as legal advice.

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How do I ensure that the contract is legally binding and enforceable?

To ensure that the contract is legally binding and enforceable, follow these steps:

  • Complete all relevant sections: Make sure all blanks are filled in with accurate information.
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