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The Web Site Maintenance Agreement is an agreement used when taking over the maintenance of an existing project/web site or when you are separating the development agreement from the maintenance agreement. Use this to specify exactly what the client is getting in terms of maintenance, and also to disclaim what you will not do and what you are not responsible for.
Document Length: 3 Pages
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Web Site Maintenance Contract
Disclaimers: Proposal Kit, Inc. makes no warranty and accepts no responsibility for suitability of any materials to licensees business. Proposal Kit, Inc. assumes no responsibility or liability for errors or inaccuracies. Licensee accepts all responsibility for results obtained. Information included is not legal advice. Use of any supplied materials constitutes acceptance and understanding of these disclaimers.

Writing the Web Site Maintenance Contract document

WEB SITE MAINTENANCE AGREEMENT THIS AGREEMENT is made this current day day of current month current year by and between company name Company and company name Customer Agreements Company is acting as an independent contractor and is not acting as an employee of Customer. The Customer desires Company to enter into WEB SITE MAINTENANCE AGREEMENT for the following projects. Insert names of projects to be maintained.

1. Authorization. Customer is engaging Company for the specific project of developing and or improving an existing World Wide Web Site. The Customer will establish separate contract with an ISP or Web Hosting provider or Company will establish one on behalf of the Customer. The Customer hereby authorizes Company to access this account and authorizes the Internet Service Provider to provide Company with write permission for the Customers web page directory cgi bin directory and any other directories or programs which need to be accessed by Company for this project. 2. Maintenance and Changes. Company will provide minor updates to the Web Site for period of months. Minor updates should not exceed more than 40% content change of any single page. Maintenance and changes shall not exceed one hour per month per every web pages the hourly Maintenance rate will be applied thereafter. No other parties shall have the right to change the Web Site during the maintenance period. If the Customer or an agent other than Company attempts updating the web pages time to repair web pages will be assessed at the hourly rate and is not included as part of the updating time. 2 Compensation. For all of Companys services under this Agreement Customer shall compensate Developers in cash US 350. 00 on monthly basis or as defined in Exhibit A. In the event Customer fails to make any of the payments referenced by the deadline set forth in Exhibit Payment Terms Developers have the right but are not obligated to pursue any or all of the following remedies. terminate the Agreement immediately stop all works in progress or remove unpaid for material bring legal action. 3. Consultation.

Company will provide up to two hours of consultation per every web pages the hourly Consultation rate will be applied thereafter. 4. Scope of Service. 4 Company will. a Edit revise update or create new content on existing pages based on Customer request. b Provide consultation service for any projects that impact the Web Site and or projects defined in the project specified above. c Provide disaster recovery from backup and maintain current file library of all assets graphics source code and revision history for Customers Web Site. d Offer advice and guidance on Web Site management and marketing. e Liaise with hardware engineers hosting customer support and other affiliate service entities.

4 Company will not. a Create new graphics content code scripts media or other additional elements without which are not outlined in Sect. 2. b Liaise with billing and or accounting of your hosting and domain service unless directly provided by the Company c Monitor operating system or Server Status unless otherwise specified and agreed upon. d Be responsible for errors and omissions contained in Web Site content.

e Install patches fixes updates to operating system or server; install additional software packages to the operating system or server; install patches fixes or updates to additional software packages. 5. Additional Services. Any revisions additions or redesign Customer wishes Company to perform which is not specified in this document shall be considered additional and will require separate Agreement and payment. Company shall advise Customer on any requested work that falls within these bounds. 6. Cancellation. You may cancel your Web Site Maintenance Agreement with us at any time by giving us one months written notice provided that payment is up to date. pro rata refund will be given for any unused period of the advance payment. 7. Troubleshooting.

In the event of fault with your web hosting service or server we will initiate an inquiry into the service disruption within working hours of the fault or support issue being reported or observed. In the event of hardware or software fault being found the software or hardware maintainer will be contacted and Company will negotiate with them on the Customers behalf. In the event of an operating system fault Company will endeavor to solve the problem as soon as it is possible. 8. Entire Agreement. This contract together with the links herein constitutes the sole agreement between Company and the Customer regarding its Web Site Design Service. It becomes effective only when signed by both parties. Regardless of the place of signing of this agreement the Customer agrees that for purposes of venue this contract was entered into in county county state or province country and any dispute will be litigated or arbitrated in county county state or province country. This agreement shall be governed and construed in accordance with the laws of the State of state or province country. Each party represents and warrants that on the date first written above they are authorized to enter into this Agreement in entirety and duly bind their respective principals by their signature below. EXECUTED as of the date first written above. company name By signator authorized signature or signer.

Job title of signator authorized signature or signer. Date when the contact was signed company name By signator authorized signature or signer. Job title of signator authorized signature or signer. Date when the contact was signed Customer Initials Company Initials

How do you write a General Project Work Order (With Deposit) document? (alternate or related contract document)

WORK ORDER company name address address city state or province zip or postal code Phone phone number DATE. current date Order WorkOrder Bill To. company name

city state or province zip or postal code Phone phone number For. Insert what you are doing for the customer here DESCRIPTION* HOURS RATE AMOUNT TOTAL DEPOSIT REQUIRED Agreements In consideration of the mutual covenants set forth in this Agreement Customer and Company hereby agree as follows. 1. Development of Project or Services. Customer agrees to engage Company to develop the Project as described above*. 2. Delivery of Project or Services. Company will use reasonable diligence in the development of the project and endeavor to deliver to Customer an operational project no later than delivery date. Customer acknowledges however that this delivery deadline is an estimate and not required delivery date. 3. Ownership Rights. Company shall hold all right title and interest in and to all copyrights patents trade secrets and other intellectual or industrial property rights in the project or any component or characteristic thereof which are proprietary to the Company. Customer shall not do anything that may infringe upon or in any way undermine Companys right title and interest in the project as described in this paragraph 3. Notwithstanding the above Customer shall retain all of its intellectual property rights in any components it owns and transmits to Company for use in the project. 4. Compensation. For all of Companys services under this Agreement Customer shall compensate the Company in cash the amount specified in the total above. In the event Customer fails to make any of the payments referenced by the deadline set forth as invoiced Company has the right but is not obligated to pursue any or all of the following remedies. terminate the Agreement remove the project from public access bring legal action. 5. Limited Warranty and Limitation on Damages. Developers warrant the project will conform to the Specifications. If the project does not conform to the Specifications the Company shall be responsible to correct the project without unreasonable delay at the Companys sole expense and without charge to Customer to bring the project into conformance with the Specifications. This warranty shall be the exclusive warranty available to the Customer. Customer waives any other warranty express or implied. Customer acknowledges that the Company does not warrant that the project will work on all platforms. Customer acknowledges that the Company is not responsible for the results obtained by the Customer. Should the Customer cancel quit or otherwise terminate the project for any reason Company reserves the full and exclusive right to apply any monies received from the Customer against the Customers outstanding invoice or bill. Customer waives any claim for damages direct or indirect and agrees that its sole and exclusive remedy for damages either in contract or tort is the return of the consideration paid to the Company. 6. Binding Effect. This Agreement shall be binding upon and inure to the benefit of Customer and the Company and their respective successors and assigns provided that the Company may not assign any of its obligations under this Agreement without prior written consent of Customer. ACCEPTANCE OF AGREEMENT.

The above prices specifications and conditions are hereby accepted. The Company is authorized to execute the project as outlined in this Agreement. Payment will be made as proposed above. company name By signator authorized signature or signer. Job title of signator authorized signature or signer. Date when the contact was signed company name By signator authorized signature or signer. Job title of signator authorized signature or signer.

Date when the contact was signed Customer Initials Company Initials

Writing the Contract Milestone Acceptance Signoff Form document (alternate or related contract document)

company name Milestone Acceptance Signoff address address city state or province zip or postal code Phone phone number DATE. current date

Order WorkOrder Client. company name city state or province zip or postal code Phone phone number For. General Description of Project Deliverable Please initial the following sections which detail the project deliverable contracted between company name and company name and sign the Acceptance of Agreement at the bottom of this page.

Initials Description of Completed Milestone Acceptance of Milestone Insert Milestone number here Milestone description here ACCEPTANCE OF AGREEMENT. I certify that have received the above project deliverable from company name and that the deliverable listed above has been demonstrated delivered or otherwise completed to my satisfaction. Clients signature

How to write my SEO Services Contract document (alternate or related contract document)

SEARCH ENGINE OPTIMIZATION SERVICES AGREEMENT THIS AGREEMENT is made this current day day of current month current year by and between company name Company and company name Customer Recitals A. Company has experience and expertise in the development of Search Engine Optimization SEO Strategies for Web Pages Web Sites and other Computer Networks. B. Customer desires to have Company develop and deploy Search Engine Optimization Strategies custom programming keyword optimization and other services as outlined in Exhibit attached herein the Specifications C. Company desires to develop Customers SEO Strategy and Services on the terms and conditions set forth herein SEO

Agreements In consideration of the mutual covenants set forth in this Agreement Customer and Company hereby agree as follows. 1. Development of Strategy and Optimization Services. Company agrees to create install manage develop and employ custom SEO strategies according to the terms listed on Exhibit attached hereto. 2. Specifications. Company agrees to develop the SEO pursuant to the Specifications set forth in Exhibit B.

3. Delivery Dates and Milestones. Company will use reasonable diligence in the development of the SEO services and endeavor to deliver to Customer all deliverables and milestones no later than delivery date. Customer acknowledges however that this delivery deadline and the other payment milestones listed in Exhibit are estimates and are not required delivery dates. Company will be retaining all documents source code keyword lists and other assets employed or created for Customer during the execution of this agreement. Customer will only receive the output formats of Companys work where applicable. The output is to be used only within the scope of the project as outlined in Exhibit A. Customer shall retain all of its intellectual property rights in any text images or other components it owns and delivers to Company for use in the SEO services rendered under this agreement. 4. Services Provided. SEO services are intended to provide Customer with preferential positioning in selected search engines and report results on an ongoing and timely basis. SEO services may include but are not limited to. 4 Keyword Selection.

Company will provide comprehensive list of Insert the SEO Keyword Count keywords and phrases relevant to Customers desired search terms. 4 Web Page Creation Edits and Custom Programming. Company will create or edit Customers existing Web Pages to include various HTML tags content text or other elements as deemed necessary by Company in order to aid submissions to selected search engines and directories. Company will register Insert the SEO Domain Count additional domains to be used as gateways to improve SEO services. Registration shall be in Customers name and schedule of fees for maintaining the additional domains shall be billed to Customer accordingly. Company will create Insert the SEO Web Page Count additional Web Pages for the purpose of targeting specific agreed upon keyword or phrase searches relevant to Customers Web Site. These Web Pages will be placed in locations determined to be most effective and at Companys sole discretion. Company may employ proprietary positioning techniques coding and other resources as it deems necessary to improve Customers positioning. Company reserves the right to create specially coded Web Pages to prevent competitors from copying code or any resources employed by Company. 4 Software.

Company will install update upgrade and configure the following software packages the Installation or the Software as required by the Specifications and provide documentation and instructions to Customer on using all Software installed by Company. Company shall provide hours hours of training to Customer and turn over all disks CD ROMs Digital media downloads links or other Software purchased for Customer under this Agreement to Customer. Company shall not be responsible for keeping copies back ups or any other form of the Software after turning over the original copies to Customer. Company will not maintain the Installation updates or any daily tasks required for the maintenance of the Software under this Agreement unless otherwise specified in Exhibit B. Company will not manage or maintain copies of licenses for any of the software packages or installations under this Agreement. All licenses for software installations will be turned over to Customer upon execution of this Agreement. 4 Services. Company will individually submit Customers Web Pages to the search engines and directories as stated in the Specifications. Insert services related to paid inclusion programs and other disclaimers if used. Company will create custom reports for traffic and positioning of Customers Web Site Web Pages and any additional Web Sites or custom Web Pages created by Company under this Agreement. Company will provide detailed reports as required by the Specifications and shall endeavor to provide the reports to Customer in timely manner. Customer acknowledges that any reports provided by Company are to be considered estimates based on industry standard reporting software and techniques and shall never be construed as an exact counting of each and every submission. Insert exclusions to reporting and other disclaimers if any.

Company will provide editing services and continue to adjust all Web Pages keywords and other media created under this Agreement for period of days days in order to increase the effectiveness of SEO services. Insert exclusions to editing services and other disclaimers if any. Company will create and employ the following third party tools for Customer. Insert specifics including number of keywords pay per click engines maximum bids etc. Insert additional services to be performed for Customer under this Agreement if any. Company will develop and maintain regular monitoring and reporting on search engine placement and SEO performance. Reports will be provided to Customer on monthly basis. Customer acknowledges the following with respect to services. a Company accepts no responsibility for policies of third party search engines directories or other Web Sites Third party resources that Company may submit to with respect to the classification or type of content it accepts whether now or in the future. Customers Web Site or content may be excluded or banned from any Third party resource at any time. Customer agrees not to hold Company responsible for any liability or actions taken by Third party resources under this Agreement.

b Customer acknowledges that the nature of many of the resources Company may employ under this Agreement are competitive in nature. Company does not guarantee #1 positions consistent positioning top positions or guaranteed placement for any particular keyword phrase or search term. Customer acknowledges that Companys past performance is not indicative of any future results Customer may experience. c Customer acknowledges that SEO and submissions to search engines and directories can take an indefinite amount of time for inclusion unless paid inclusion programs are employed. Each edit or change made to any resources employed by Company will repeat these inclusion times. d Customer acknowledges that any of the search engines directories or other resources may block prevent or otherwise stop accepting submissions for an indefinite period of time. e Customer acknowledges that search engines may drop listings from its database for no apparent or predictable reason. Company shall re submit resources to the search engine based on the current policies of the search engine in question and whether pay inclusion programs are being used. f Company will endeavor to make every effort to keep Customer informed of any changes that Company is made aware of that impact any of the SEO Services and the execution thereof under this Agreement. Customer acknowledges that Company may not become aware of changes to Third party resources industry changes or any other changes that may or may not affect SEO services. g Customer acknowledges that some of the Third party resources only offer paid inclusion programs that require fee or continued maintenance or performance fees. Customer is solely responsible for all paid inclusion fees and must maintain adequate funds in any Third party accounts in order to maintain inclusion in these resources. Consult Exhibit for complete list of Third party resources employed under this Agreement and an estimate of fees for specific keywords and other listings.

h Company reserves the exclusive right for the duration of this Agreement to approve or disapprove any design strategies existing code or other techniques whether requested by Customer or presently employed by Customer that are considered by Company to be detrimental to SEO and the execution of Companys services under this Agreement. 5. Compensation. For all of Companys services under this Agreement Customer shall compensate Company in cash pursuant to the terms of Exhibit attached hereto. In the event Customer fails to make any of the payments referenced in Exhibit by the deadline set forth in Exhibit Company has the right but is not obligated to pursue any or all of the following remedies. terminate the Agreement remove equipment software services or resources owned by Company whether leased to Customer by Company or not and any Company personnel or staff from Customer location bring legal action. 6. Confidentiality. Customer and Company acknowledge and agree that the Specifications and all other documents and information related to the development of SEO the Confidential Information will constitute valuable trade secrets of Company. Customer shall keep the Confidential Information in confidence and shall not at any time during or after the term of this Agreement without Companys prior written consent disclose or otherwise make available to anyone either directly or indirectly all or any part of the Confidential Information. 7. Limited Warranty and Limitation on Damages. Company warrants that SEO products and services will conform to the Specifications for period of days from the date of acceptance by Customer. If SEO does not conform to the Specifications Company shall be responsible to correct SEO without unreasonable delay at Companys sole expense and without charge to Customer to bring SEO into conformance with the Specifications. This warranty shall be the exclusive warranty available to Customer. Customer waives any other warranty express or implied. Customer acknowledges that Company does not warrant that SEO will work on all platforms. Customer acknowledges that Company will not be responsible for the results productivity or any other measurable metric not specified in Exhibit obtained by Customer on SEO. Customer waives any claim for damages direct or indirect and agrees that its sole and exclusive remedy for damages either in contract or tort is the return of the consideration paid to Company as set forth in Exhibit attached hereto. Developers note. When creating the Specifications in Exhibit make sure to clearly outline the services to be performed which you have control over. It is not recommended to put in expected results as Specification as you may not be able to then meet the terms of your Agreement and have it hold for the entire warranty period. If you do agree to terms you may not have control over in the Specifications consider removing the default day warranty and specify there is no warranty. You want to ensure to always only agree to Specifications you can complete. For example do not warrant that search engine submissions will give top results but do warrant that you performed the submissions per the guidelines of the specified search engines.

8. Independent Contractor. Company shall be retained as independent contractors. Company will be fully responsible for payment of their own income taxes on all compensation earned under this Agreement. Customer will not withhold or pay any income tax social security tax or any other payroll taxes on Companys behalf. Company understands that they will not be entitled to any fringe benefits that Customer provides for its employees generally or to any statutory employment benefits including without limitation workers compensation or unemployment insurance. 9. Equipment. Customer agrees to make available to Company for Companys use in performing the services required by this Agreement such items of hardware and software as Customer and Company agree are reasonably necessary for such purpose. Customer agrees to make available any access to services hosting ftp or other resources deemed necessary by Company to fulfill its obligations under this Agreement. 10. General Provisions. 10 Entire Agreement. This Agreement contains the entire Agreement between the parties relating to the subject matter hereof and supersedes any and all prior agreements or understandings written or oral between the parties related to the subject matter hereof. No modification of this Agreement shall be valid unless made in writing and signed by both parties hereto. 10 Governing Law.

This Agreement shall be governed by and construed in accordance with the laws of the State of state or province. Exclusive jurisdiction and venue shall be in the county County state or province Superior Court. 10 Binding Effect. This Agreement shall be binding upon and enure to the benefit of Customer and Company and their respective successors and assigns provided that Company may not assign any of their obligations under this Agreement without Customers prior written consent. 10 Waiver. The waiver by either party of any breach or failure to enforce any of the terms and conditions of this Agreement at any time shall not in any way affect limit or waive such partys right thereafter to enforce and compel strict compliance with every term and condition of this Agreement. 10 Good Faith. Each party represents and warrants to the other that such party has acted in good faith and agrees to continue to so act in the negotiation execution delivery performance and any termination of this Agreement. 10 No Right to Assign. Customer has no right to assign sell modify or otherwise alter this Agreement except upon the express written advance approval of Company which consent can be withheld for any reason.

10 Right to Remove Resources. In the event Customer fails to make any of the payments set forth on Exhibit within the time prescribed in Exhibit Company has the right to remove any SEO under Company control until payment is paid in full plus accrued late charges of 2% per month. 10 Indemnification. Customer warrants that everything it provides Company to employ in SEO is legally owned or licensed to Customer. Customer agrees to indemnify and hold Company harmless from any and all claims brought by any third party relating to any aspect of SEO including but without limitation any and all demands liabilities losses costs and claims including attorneys fees arising out of injury caused by Customers products services material supplied by Customer copyright infringement and defective products sold via SEO. Customer agrees to indemnify Company from responsibility for problems disruptions caused by third party services that Customer may use such as merchant accounts shopping carts shipping hosting services real time credit card processing and other services that relate to the ownership and operation of SEO or multimedia project. 10 Use of Material for Promotional Purposes.

Customer grants Company the right to use its work in producing SEO for promotional purposes and or to cross link it with other advertising developed by Company. Customer grants Company the right to list reference or otherwise identify Customer as client of Company in Companys advertising and marketing. 10. 10 No Responsibility for Loss. Company will have no responsibility for any third party disrupting intruding or otherwise copying files in part or in whole on all or any part of the work performed for SEO. Company is not responsible for any down time lost files improper links or any other loss that may occur in the operation of SEO under this Agreement. 10. 11 Right to Make Derivative Works. Company will have the exclusive rights in making any derivative works from any of its work practices coding programming or other work in regards to SEO. 10. 12 Attorneys Fees. In the event any party to this Agreement employs an attorney to enforce any of the terms of the Agreement the prevailing party shall be entitled to recover its actual attorneys fees and costs including expert witness fees. 10. 13 Identification of Company. Customer agrees that Company identification may be annotated and remain within the code or on the Web Site as the authors. Customer also agrees to put Companys copyright notices on SEO and the relevant content therein.

10. 14 Transfer of Rights. In the event Company is unable to continue maintenance of SEO services non exclusive rights to SEO will be granted to Customer. Transfer of Rights does not apply to non transferable third party licenses and proprietary Material owned by the Developers. 10. 15 Domain Name. Any domain name registered on Customers behalf will be made in Customers name for both the billing and administrative contacts. The technical contact is generally required to be the hosting ISP or Domain Registrar. Company will not register domain names in Company name. Customer is responsible for renewing Customers domain name. Each party represents and warrants that on the date first written above they are authorized to enter into this Agreement in entirety and duly bind their respective principals by their signature below. EXECUTED as of the date first written above. company name By signator authorized signature or signer.

Job title of signator authorized signature or signer. Date when the contact was signed company name By signator authorized signature or signer. Job title of signator authorized signature or signer. Date when the contact was signed Customer Initials Company Initials

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